Remote Client Engagement Manager, Medical Publications

Red Nucleus; Toronto; Hybrid; CAD 126,000 - 182,000; Full time

Job summary

Red Nucleus is seeking a Client Engagement Manager to lead day-to-day client relationships and drive successful medical communications programs, including publications deliverables. The role serves as the key liaison between clients and internal teams, ensuring strategies are followed, timelines are met, and budgets are controlled.

The ideal candidate has 4–6+ years in medical communications or pharma marketing, with strong client communication skills, financial acumen, and proficiency in

Qualifications

• Bachelor’s degree in Communications, Marketing, Life Sciences or related field.
• 4–6+ years of experience in medical communications, medical education or pharma marketing.

Responsibilities

• Manage day-to-day client relationships and lead execution of medical communications programs.
• Act as liaison between clients and internal teams to ensure on-time, on-budget deliverables.
• Lead regular client status meetings and prepare agendas, updates and recaps.
• Review deliverables for alignment with client objectives and regulatory guidance.
• Manage project and account financials including budget tracking and invoicing.
• Support proposal development, SOWs and change orders as needed.
• Ensure adherence to SOPs, compliance, PhRMA and Open Payments requirements.
• Mentor junior team members and contribute to business development efforts.

Skills

Client relationship mgmt

Communication skills

Time management

Attention to detail

Cross-functional collaboration

Education

Bachelor’s degree in Communications/Marketing/Life Sciences

Tools

Veeva PromoMats

Datavision

PubSTRAT

PubsHub

Job description

Red Nucleus is seeking a Client Engagement Manager to lead day-to-day client relationships and drive successful medical communications programs, including publications deliverables. The role serves as the key liaison between clients and internal teams, ensuring strategies are followed, timelines are met, and budgets are controlled.

The ideal candidate has 4–6+ years in medical communications or pharma marketing, with strong client communication skills, financial acumen, and proficiency in