Remote Care Coordinator for Senior Mental Health Support

Sailor Health; Canada; Remote; CAD 45,000 - 65,000; Full time

Job summary

A healthcare organization is seeking a Care Coordinator to provide exceptional support to patients in Canada. This remote position focuses on helping older adults navigate their care needs, ensuring they feel valued and understood. Ideal candidates are exceptional communicators with a passion for mental health care and relevant experience in customer or patient support. Join a mission-driven team to make a meaningful impact in mental healthcare.

Benefits

Remote-first team

Flexible work environment

Opportunities for growth and ownership

Qualifications

• Ability to translate complex information clearly and patiently.
• Proficiency in spotting issues and following up proactively.
• Capability to maintain professionalism and empathy under pressure.

Responsibilities

• Provide exceptional post-intake support to patients.
• Handle administrative and customer service requests via phone, email, and text.
• Ensure patients feel cared for, informed, and supported.

Skills

Exceptional communication skills

Detail-oriented problem solving

Calm under pressure

Tech-comfortable and adaptable

Mission-driven with relevant experience

Job description

A healthcare organization is seeking a Care Coordinator to provide exceptional support to patients in Canada. This remote position focuses on helping older adults navigate their care needs, ensuring they feel valued and understood. Ideal candidates are exceptional communicators with a passion for mental health care and relevant experience in customer or patient support. Join a mission-driven team to make a meaningful impact in mental healthcare.