Remote Cantonese/Mandarin Sales & Customer Care Specialist

IO Solutions Contact Center; Fredericton; Hybrid; CAD 40,000 - 50,000; Full time

Job summary

A customer service provider in Fredericton seeks a Sales and Customer Service Specialist who is fluent in Mandarin and/or Cantonese. Responsibilities include providing top-notch customer service, promoting products, and achieving sales targets. Strong communication, persuasion, and customer focus are essential. Opportunities for career advancement are available, making it an attractive position for those who thrive in a dynamic work environment.

Benefits

Competitive salary

Work from home option

Career advancement program

Qualifications

• Excellent Mandarin or Cantonese communication skills.
• Sales-oriented mindset to identify customer needs.
• Strong negotiation skills and ability to influence decisions.

Responsibilities

• Interact with customers by phone to provide solutions.
• Analyze customer needs and promote products.
• Meet or exceed sales targets by leveraging opportunities.

Skills

Mandarin communication skills

Cantonese communication skills

Sales-oriented mindset

Strong persuasion skills

Customer focus

Job description

A customer service provider in Fredericton seeks a Sales and Customer Service Specialist who is fluent in Mandarin and/or Cantonese. Responsibilities include providing top-notch customer service, promoting products, and achieving sales targets. Strong communication, persuasion, and customer focus are essential. Opportunities for career advancement are available, making it an attractive position for those who thrive in a dynamic work environment.