Remote Call Center Agent

TigerTel; City of Moncton; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading virtual receptionist provider in New Brunswick is seeking motivated individuals to join their customer service team. This remote role offers a flexible work schedule, competitive hourly pay of $18.00, and comprehensive benefits. Ideal candidates will have strong communication skills and be comfortable in a fast-paced environment. Join a supportive team dedicated to making a positive impact on clients' businesses.

Benefits

Medical benefits

Dental benefits

Vision benefits

Paid time off

RRSP with company matching

Qualifications

• Exceptional communication skills, both written and verbal.
• Ability to work in a fast-paced environment.
• Positive and outgoing personality.
• Experience in customer service or administrative roles preferred.

Responsibilities

• Answering calls and providing exceptional customer service.
• Working flexible shifts including nights and weekends.
• Conducting accurate data entry based on verbal information.

Skills

Communication skills

Customer service

Typing speed (35 wpm)

Data entry accuracy

Audio comprehension

Job description

TigerTel is seeking passionate individuals to join our vibrant 24 / 7 answering service team in New Brunswick. We offer a rewarding work environment with a flexible work-life balance.

About Us

TigerTel is a leading provider of virtual receptionist services, dedicated to delivering exceptional customer experiences. We operate 24 / 7 / 365, ensuring that our clients always have a friendly and knowledgeable professional available to answer their calls. Our team of dedicated receptionists is committed to providing personalized service that exceeds expectations. We offer a variety of services, including call answering, appointment scheduling, message taking, and more. Join us and become part of a dynamic and supportive team that is passionate about making a positive impact on our clients' businesses.

We are seeking highly motivated and personable individuals. The ideal candidate will possess exceptional communication skills, both written and verbal, and a strong work ethic. Additionally, they should be comfortable working in a fast-paced environment and have a positive and outgoing personality. Experience in customer service or administrative roles is preferred, but not required. If you are a team player who enjoys helping others and making a positive impact, we encourage you to apply.

Minimum Requirements

• Typing Speed : 35 words per minute
• Audio Comprehension : Ability to accurately understand spoken information
• Language Skills : Strong English language skills both verbal and written, including pronunciation, proper spelling, grammar, and punctuation
• Data Entry : Accurate data entry based on verbal information given

Here’s what you can expect

• Schedules : We offer a variety of shifts, including nights and weekends.
• Work From Home : W ork from the convenience of your home with no commuting time or costs!
• Equipment and Facilities : You provide a PC / Laptop (Windows 11 or higher), a wired USB headset, and high-speed internet (ditch the Wi-Fi, it's time to get serious). A quiet space with no distractions is a must!
• Fast-paced Customer Service : You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure here!
• Strong Support System : We're all about positive vibes! Expect a friendly and supportive environment with great management and team members.
• Competitive Compensation : We offer an hourly rate of $18. 0 0 , along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.

Apply today and become part of the TigerTel family!

Job Posted by ApplicantPro