Remote Bilingual Patient Support Specialist

Teladoc Health; Winnipeg; Remote; CAD 30,000 - 60,000; Part time

Job summary

A healthcare technology company is seeking a Tier 1 Patient and Member Support Representative in Winnipeg, Canada. This role involves managing communications through calls, emails, and chats, ensuring high customer satisfaction for members. The ideal candidate must demonstrate empathy, adaptability, and possess exceptional organizational skills. Bilingual fluency in English and French is essential. This position offers flexibility in scheduling and competitive hourly pay.

Benefits

Flexible work schedule

Competitive hourly rate

Qualifications

• Exceptional empathy, engaging with members and patients.
• Exemplary organizational skills in a fast-paced environment.
• Ability to adapt to new processes.

Responsibilities

• Manage inbound calls, emails, and chats.
• Ensure high customer satisfaction.
• Provide information about services.

Skills

Empathy

Organizational skills

Adaptability

Bilingual in English and French

Job description

A healthcare technology company is seeking a Tier 1 Patient and Member Support Representative in Winnipeg, Canada. This role involves managing communications through calls, emails, and chats, ensuring high customer satisfaction for members. The ideal candidate must demonstrate empathy, adaptability, and possess exceptional organizational skills. Bilingual fluency in English and French is essential. This position offers flexibility in scheduling and competitive hourly pay.