Remote Bilingual Insurance Customer Service Pro

Medavie; New Brunswick; Remote; CAD 30,000 - 60,000; Full time

Job summary

A national health solutions partner in Canada is seeking a Bilingual Customer Service Representative. This role involves supporting members with exceptional customer service in a dynamic remote environment. The ideal candidate will have strong communication skills, a customer-oriented attitude, and fluency in both English and French. The position offers comprehensive benefits, flexible schedules, and opportunities for career advancement.

Benefits

100% employer paid health and dental plan

Career development opportunities

Emphasis on work-life balance with wellness benefits

Qualifications

• Fluent in English and French (spoken and written).
• 2+ years of contact centre experience preferred.
• Ability to work independently in a remote environment.

Responsibilities

• Provide customer support to members across Canada.
• Problem-solve and contribute positively to team environment.
• Maintain high level of customer service.

Skills

Customer service orientation

Strong communication

Problem-solving

Technical aptitude

Attention to detail

Education

High school diploma

Post-secondary education or equivalent experience

Job description

A national health solutions partner in Canada is seeking a Bilingual Customer Service Representative. This role involves supporting members with exceptional customer service in a dynamic remote environment. The ideal candidate will have strong communication skills, a customer-oriented attitude, and fluency in both English and French. The position offers comprehensive benefits, flexible schedules, and opportunities for career advancement.