Remote Bilingual Disability Claims Adjudicator

Manulife; Southwestern Ontario; Remote; CAD 44,000 - 75,000; Full time

Job summary

A major financial services provider is seeking a Bilingual Disability Claims Adjudicator in Southwestern Ontario. The ideal candidate will have a university degree or equivalent experience, and expertise in customer service, particularly in adjudicating disability claims. Responsibilities include managing claims, providing excellent support to clients, and documenting processes accurately. This role offers a remote working arrangement with competitive benefits.

Benefits

Customizable health and dental benefits

Pension and global share ownership plan

Paid time off program including vacation and sick days

Qualifications

• 2-3+ years’ experience in adjudicating claims, preferably disability.
• Good working knowledge of medical conditions and terminology.
• Ability to thrive in a high energy culture.

Responsibilities

• Establish and maintain superior customer service to policyholders.
• Review claims and underwriting files for proper disclosure.
• Document the claim file to ensure an accurate record.

Skills

Bilingual (French & English)

Customer service

Negotiating skills

Interpersonal skills

Analytical skills

Education

University degree in any discipline or equivalent work experience

Job description

A major financial services provider is seeking a Bilingual Disability Claims Adjudicator in Southwestern Ontario. The ideal candidate will have a university degree or equivalent experience, and expertise in customer service, particularly in adjudicating disability claims. Responsibilities include managing claims, providing excellent support to clients, and documenting processes accurately. This role offers a remote working arrangement with competitive benefits.