Remote Bilingual Disability Claims Adjudicator

Manulife; Southwestern Ontario; Remote; CAD 44,000 - 75,000; Full time

Job summary

A leading international financial services provider is seeking a Bilingual Disability Claims Adjudicator. This remote role involves managing claims, providing top-notch customer service, and making eligibility decisions. The successful candidate must be fluent in French and English and possess strong analytical skills. A university degree and experience in claims adjudication are preferred. A commitment to customer satisfaction and service excellence is essential.

Benefits

Customizable benefits including health and dental

Generous paid time off

Retirement savings plans with employer matching

Qualifications

• 2-3+ years experience in adjudicating claims, preferably disability.
• Good working knowledge of medical conditions and terminology.
• Ability to work under pressure and handle emotional situations.

Responsibilities

• Establish superior customer service to policyholders.
• Manage ongoing claims and request documentation as needed.
• Review claims for proper disclosure and administer policy benefits.
• Make decisions on claim benefit eligibility.

Skills

Bilingual (French & English)

Customer service orientation

Negotiation skills

Analytical skills

Education

University degree or equivalent work experience

Job description

A leading international financial services provider is seeking a Bilingual Disability Claims Adjudicator. This remote role involves managing claims, providing top-notch customer service, and making eligibility decisions. The successful candidate must be fluent in French and English and possess strong analytical skills. A university degree and experience in claims adjudication are preferred. A commitment to customer satisfaction and service excellence is essential.