Remote Bilingual Deskside Support Analyst (EN-FR)

Diverse Lynx; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A technology services firm seeks a Bilingual Deskside Support Analyst in Toronto, ON. This role involves deploying end-user devices, managing IT tickets, and performing repairs on hardware, including desktops and laptops. The ideal candidate should be fluent in both English and French. This position offers the flexibility of remote work, making it suitable for those who thrive in a supportive technical environment. All qualified applicants are encouraged to apply.

Responsibilities

• Deploy PC/Laptop and other end-user devices.
• Manage tickets in the ITSM tool following procedural documentation.
• Perform technical diagnosis and repair of defective hardware.
• Correct problems associated with end-user computing devices.

Job description

A technology services firm seeks a Bilingual Deskside Support Analyst in Toronto, ON. This role involves deploying end-user devices, managing IT tickets, and performing repairs on hardware, including desktops and laptops. The ideal candidate should be fluent in both English and French. This position offers the flexibility of remote work, making it suitable for those who thrive in a supportive technical environment. All qualified applicants are encouraged to apply.