Remote Bilingual Customer Support Specialist (FR/EN)

CBRE; Remote; CAD 43,000 - 47,000; Full time

Job summary

A global commercial real estate leader is seeking a Bilingual Customer Service Representative for a remote 18-month contract. This position requires fluent English and French communication and involves responding to client inquiries through various channels. Candidates should possess strong organizational skills and a high school diploma or GED, with experience in customer service preferred. Join a supportive team committed to delivering exceptional results and work collaboratively to improve processes and client satisfaction.

Benefits

Group Retirement Program

Medical benefits

Dental and Vision coverage

Life Insurance

Qualifications

• Strong organizational skills with an inquisitive mindset.
• Ability to follow basic work routines and standards.
• Up to 2 years of job-related experience.

Responsibilities

• Answer incoming service requests via phone, chat, and email.
• Generate and follow up on service request work orders.
• Update customer service databases and spreadsheets.

Skills

Bilingual communication (French/English)

Organizational skills

Basic math skills

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A global commercial real estate leader is seeking a Bilingual Customer Service Representative for a remote 18-month contract. This position requires fluent English and French communication and involves responding to client inquiries through various channels. Candidates should possess strong organizational skills and a high school diploma or GED, with experience in customer service preferred. Join a supportive team committed to delivering exceptional results and work collaboratively to improve processes and client satisfaction.