Remote Bilingual Customer Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking customer support representatives fluent in both English and Spanish. This role offers flexibility with a work-from-home arrangement and a salary of $20/hr plus incentives. Responsibilities include assisting customers with technical issues and promoting additional services. Candidates should have a high school diploma and at least one year of customer service experience. Comprehensive benefits and opportunities for career advancement are included.

Benefits

Salary of $20/hr

Performance-based incentives

Flexible work-from-home arrangement

Comprehensive benefits package

Opportunities for career advancement

DailyPay option for early access to earned wages

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for work shifts.
• Experience in a fast-paced customer service environment is a plus.

Responsibilities

• Provide inbound customer support using a call flow guide in both English and Spanish.
• Assist customers in resolving basic technical issues.
• Promote additional products and services to customers.

Skills

Fluent in both Spanish and English

Strong computer skills

Ability to multitask

Education

High school diploma or GED

Job description

A leading customer service provider in Canada is seeking customer support representatives fluent in both English and Spanish. This role offers flexibility with a work-from-home arrangement and a salary of $20/hr plus incentives. Responsibilities include assisting customers with technical issues and promoting additional services. Candidates should have a high school diploma and at least one year of customer service experience. Comprehensive benefits and opportunities for career advancement are included.