Remote Bilingual Customer Support (FR/EN) — Paid Training

Concentrix; Charlottetown; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider in Canada is hiring a bilingual customer support representative to assist customers with their inquiries. This remote position offers a salary of up to $25 per hour, paid training, and opportunities for career advancement. The ideal candidate is fluent in French and English, has at least one year of customer service experience, and is tech-savvy. Comprehensive benefits are included.

Benefits

Paid training

Comprehensive benefits including medical, dental, and vision insurance

Opportunities for career advancement

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Fluency in both French and English

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Canada is hiring a bilingual customer support representative to assist customers with their inquiries. This remote position offers a salary of up to $25 per hour, paid training, and opportunities for career advancement. The ideal candidate is fluent in French and English, has at least one year of customer service experience, and is tech-savvy. Comprehensive benefits are included.