Remote Bilingual Customer Service Representative (English/French)

NTT; Winnipeg; Remote; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Pension plan with matching

Health, dental, life and disability

Paid training and development

Company vehicle

Company cellphone

Global technician network support

Job summary

Sandvik is seeking a licensed Heavy Duty Mechanic / Field Service Technician to service surface drilling equipment. Based in Sault Ste. Marie, you will troubleshoot, repair, and maintain mechanical and electrical systems, including commissioning new gear at customer sites and documenting work in reports.

You will join a global support network, with ongoing training, safety obligations, and opportunities for overtime. Valid travel to local mine sites and across Canada is required.

Qualifications

• Licensed Heavy Duty Mechanic with mining equipment experience preferred.
• Red Seal or equivalent certification is an asset.

Responsibilities

• Inspect equipment for faults and performance.
• Repair and replace defective parts per scope of work.
• Test repaired equipment for proper operation.
• Commission new equipment and train at customer sites.
• Maintain accurate records and participate in improvement initiatives.
• Stay updated on industry developments and best practices.
• Support the Manager with other duties as assigned.

Skills

Mining equipment troubleshooting

Electrical schematics reading

Mechanical repair

Hydraulic systems knowledge

Written & verbal communication

Driver's license

Travel to mine sites (Canada)

Shift flexibility

Legally eligible to work in Canada

Education

Red Seal certificate (asset)

Trade certification (Heavy Duty Mechanic)

Common Core training (asset)

Tools

None

Job description

Field Service Technician (Surface drills) / Heavy Duty Mechanic

Location Sault Ste. Marie

Schedule: 14-14 drive-in drive-out (subject to change)

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Are you a licensed Heavy Duty Mechanic who is looking for a stable, permanent opportunity with a respected and growing company? We want to hear from you!

Some of the benefits of joining our Field Service team include:

• Ample opportunity for overtime that is paid as per provincial standards
• A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
• Paid training and development opportunities
• Company vehicle (depending on assignment)
• Company cellphone
• Support from an experienced network of technicians across the globe

At Sandvik, the Heavy Duty Mechanic is responsible for the troubleshooting, repair, and maintenance of mechanical and/or electrical aspects of surface mining equipment and components according to defined specifications. The Heavy Duty Mechanic is also responsible for new equipment commissioning and training at customer sites.

While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply!

What you will be doing

• Inspecting equipment for proper performance and determine faults and malfunctions.
• Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work.
• Testing repaired equipment to ensure proper operational performance.
• Commissioning new equipment.
• Actively participates in continuous improvement initiatives.
• Completing accurate time records, technical reports, failure reports, and parts lists.
• Staying current with the industry, customers, product developments and technical best practices.
• Other duties as assigned by the Manager.

Environmental Health and Safety

• Complies with safety policies and applicable government, customer or industry regulations or requirements.
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses. Perform risk assessments (“Take Five”) prior to each task.
• Maintains hand tools and equipment to ensure safe operation.
• Maintains orderly work area and ensures housekeeping requirements are met.
• Attend Environmental, Health and Safety related trainings.
• Wear the required personal protective equipment (PPE) assigned for each task.

What you will bring along

• Relevant trade certification (red seal is considered an asset).
• At least 3 years related experience with mining equipment is considered an asset.
• Previous experience with equipment would be an asset.
• Common Core training is considered an asset.
• Excellent proficiency in reading hydraulic and electrical schematics.
• Demonstrated ability to diagnose, troubleshoot and repair electrical and mechanical issues with mining equipment.
• Strong written and verbal communication skills.
• Valid driver’s license and willingness to travel to local mine sites and across Canada as required.
• Ability and willingness to work varied shifts (as required)
• Must be legally eligible to work in Canada.

In return for your passion and drive we will offer you…

• The opportunity to make an impact on our business performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The opportunity to reach your full potential.
• Ongoing development and training.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.