Remote Bilingual Customer Service Rep (FR/EN)

Concentrix; Windsor; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Representative-Remote. This role involves providing support through inbound/outbound calls and requires fluency in French and English. Candidates should have a high school diploma and customer service experience. The position offers flexible work from home with a salary range of $16-$25 per hour, plus benefits including health insurance and performance incentives.

Benefits

Medical, dental, and vision insurance

Employee assistance program (EAP)

Paid time off and holidays

DailyPay enrollment option

Health and wellness programs

Qualifications

• Fluent in French and English required.
• At least 1 year of customer service experience needed.
• Must have a quiet workspace at home.

Responsibilities

• Provide inbound customer support in the customer's preferred language.
• Help customers resolve basic technical issues.
• Document and retrieve information in databases.

Skills

Fluency in French

Fluency in English

Customer service experience

Strong computer navigation skills

Multi-tasking

Education

High school diploma or GED

Job description

A leading customer service provider is seeking a Customer Service Representative-Remote. This role involves providing support through inbound/outbound calls and requires fluency in French and English. Candidates should have a high school diploma and customer service experience. The position offers flexible work from home with a salary range of $16-$25 per hour, plus benefits including health insurance and performance incentives.