Remote Bilingual Automotive Customer Support Rep

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Prince Edward Island is seeking bilingual candidates to provide exceptional customer support. Responsibilities include assisting customers with technical issues and maintaining accurate records. Candidates must be fluent in both French and English, have a high school diploma, and possess basic computer skills. The position offers flexibility with a work-from-home option and a comprehensive benefits package, along with opportunities for career advancement.

Benefits

Salary up to $25 per hour

Performance-related bonuses

Comprehensive benefits package

Access to DailyPay for early salary access

Engaging company culture

Qualifications

• Minimum of 1 year of customer service experience.
• A quiet, distraction-free home work environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver exceptional customer experiences.

Skills

Fluent in both French and English

Strong computer navigation skills

Basic PC knowledge

Education

High school diploma or GED

Job description

A leading customer service provider in Prince Edward Island is seeking bilingual candidates to provide exceptional customer support. Responsibilities include assisting customers with technical issues and maintaining accurate records. Candidates must be fluent in both French and English, have a high school diploma, and possess basic computer skills. The position offers flexibility with a work-from-home option and a comprehensive benefits package, along with opportunities for career advancement.