Remote Banking Services Advisor

Desjardins Group; Repentigny; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services organization in Canada seeks a dedicated customer service representative. The role involves handling calls to provide personalized support to business members. Candidates should have a high school diploma, three years of customer service experience, and knowledge of both French and English is preferable. This position offers a competitive salary, flexible vacation, and a benefits package that includes a pension plan.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance plan with telemedicine services

Reimbursement for health and wellness expenses

Qualifications

• Minimum of three years of relevant experience in customer service experience.
• Experience in the banking or financial sector.
• Knowledge of French is required.
• Advanced proficiency of English may be required.
• Knowledge of business development is a plus.
• Availability to work Monday to Friday between 8 a.m. and 8 p.m.

Responsibilities

• Handle inbound/outbound calls to meet members' needs.
• Provide personalized service to business members and clients.
• Ensure businesses have the best tools for success.

Skills

Customer Focus

Interpersonal Savvy

Action oriented

Drive results

Nimble learning

Education

High school diploma in a related field

Job description

A leading financial services organization in Canada seeks a dedicated customer service representative. The role involves handling calls to provide personalized support to business members. Candidates should have a high school diploma, three years of customer service experience, and knowledge of both French and English is preferable. This position offers a competitive salary, flexible vacation, and a benefits package that includes a pension plan.