Remote Banking Services Advisor

Desjardins Group; Quebec; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services organization located in Quebec is looking for candidates to join their Business Centre – Business Services team. The role involves providing personalized support and advice to business members while handling customer inquiries. Ideal candidates will have a high school diploma, at least three years of customer service experience, and strong interpersonal skills. Knowledge of French is mandatory, with some positions requiring proficiency in English. This opportunity includes competitive salary, flexible vacation, and a defined pension plan.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance plan

Reimbursement for health and wellness expenses

Qualifications

• Minimum of three years of relevant customer service experience.
• Knowledge of French is required.
• Experience in the banking or financial sector is preferred.

Responsibilities

• Handle inbound and/or outbound calls using a call generator.
• Ensure businesses have the best tools to drive their success.
• Understand the stories, challenges, and projects of business clients.

Skills

Customer Focus

Interpersonal skills

Action oriented

Drive results

Nimble learning

Education

High school diploma in a related field

Job description

A financial services organization located in Quebec is looking for candidates to join their Business Centre – Business Services team. The role involves providing personalized support and advice to business members while handling customer inquiries. Ideal candidates will have a high school diploma, at least three years of customer service experience, and strong interpersonal skills. Knowledge of French is mandatory, with some positions requiring proficiency in English. This opportunity includes competitive salary, flexible vacation, and a defined pension plan.