Remote Banking Service Agent – Client-Centric & Flexible

Canadian Imperial Bank of Commerce; Halifax; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A leading Canadian bank is seeking a Customer Service Contact Centre Representative in Halifax. This full-time permanent position allows for remote work with occasional on-site requirements. Responsibilities include engaging clients effectively, solving problems, and providing tailored banking solutions. Ideal candidates will be fluent in both French and English and passionate about delivering outstanding customer experiences.

Benefits

Competitive salary

Benefits program

Vacation offering

Employee share purchase plan

Qualifications

• Passionate about providing exceptional client experiences.
• Ability to learn quickly and adapt to new challenges.
• Fluent in both French and English.

Responsibilities

• Act as first point of contact for clients with banking inquiries.
• Engage clients and provide personalized solutions.
• Resolve client issues efficiently.

Skills

Accountability

Customer Engagement

Customer Experience (CX)

Problem Solving

Fluency in French

Job description

A leading Canadian bank is seeking a Customer Service Contact Centre Representative in Halifax. This full-time permanent position allows for remote work with occasional on-site requirements. Responsibilities include engaging clients effectively, solving problems, and providing tailored banking solutions. Ideal candidates will be fluent in both French and English and passionate about delivering outstanding customer experiences.