Remote Banking Service Agent – Client-Centric & Flexible

Canadian Imperial Bank of Commerce; Fredericton; Remote; CAD 45,000 - 60,000; Full time

Job summary

A prominent financial institution in Canada is seeking a Customer Service Contact Centre Representative. This full-time role allows for remote work and offers the opportunity to engage clients and provide tailored banking solutions. Ideal candidates are fluent in French and English, passionate about client engagement, and driven to exceed customer expectations. Comprehensive benefits and a supportive work environment are provided.

Benefits

Competitive salary

Defined benefit pension plan

Career development opportunities

Banking benefits

Vacation offering

Wellbeing support

Qualifications

• Fluency in both French and English.
• Ability to engage meaningfully with clients.
• Passion for learning and problem-solving.

Responsibilities

• Handle client inquiries and provide banking solutions.
• Engage with clients to create exceptional experiences.
• Manage relationships and promote CIBC products.

Skills

Accountability

Customer Engagement

Customer Experience (CX)

Problem Solving

Job description

A prominent financial institution in Canada is seeking a Customer Service Contact Centre Representative. This full-time role allows for remote work and offers the opportunity to engage clients and provide tailored banking solutions. Ideal candidates are fluent in French and English, passionate about client engagement, and driven to exceed customer expectations. Comprehensive benefits and a supportive work environment are provided.