Remote Automotive Support Specialist Trilingual (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer support company in Canada, Newfoundland and Labrador, is seeking candidates for remote customer support roles. Responsibilities include providing inbound support, resolving technical issues, and delivering outstanding customer experiences. The ideal candidates should be fluent in English, German, and French, and have at least one year of customer service experience. The position offers up to $24.56/hour with performance-based incentives and comprehensive benefits, fostering an inclusive culture and opportunities for career advancement.

Benefits

Salary up to $24.56/hour

Performance-based incentives

Access to DailyPay for early pay options

Comprehensive benefits including medical, dental, and vision insurance

Inclusive company culture

Qualifications

• At least 1 year of customer service experience.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver exceptional customer experiences.

Skills

Fluent in English

Fluent in German

Fluent in French

Strong computer navigation skills

Proficiency in multitasking

Education

High school diploma or GED

Job description

A leading customer support company in Canada, Newfoundland and Labrador, is seeking candidates for remote customer support roles. Responsibilities include providing inbound support, resolving technical issues, and delivering outstanding customer experiences. The ideal candidates should be fluent in English, German, and French, and have at least one year of customer service experience. The position offers up to $24.56/hour with performance-based incentives and comprehensive benefits, fostering an inclusive culture and opportunities for career advancement.