(Remote) Application Consultant

Harris Computer; Canada; Hybrid; CAD 72,000 - 85,000; Full time

Job summary

A leading software development firm is seeking a candidate in Canada to lead implementation support for new clients in the utility sector. Responsibilities include conducting business analyses, configuring applications, and overseeing user acceptance testing. The ideal candidate will demonstrate strong problem-solving, communication, and critical thinking skills while contributing to innovative projects. Comprehensive benefits, flexible work options, and competitive salary of up to 85K CAD are offered.

Benefits

Comprehensive Medical, Dental, and Vision coverage

3 weeks vacation and 5 personal days

Employee stock ownership

RRSP/401k matching programs

Flexible work options

Qualifications

• Strong analytical and problem-solving skills are essential.
• Excellent written and verbal communication skills required.
• Experience working with business and IT groups is preferred.

Responsibilities

• Lead implementation support for new clients.
• Conduct business analysis to understand client needs.
• Configure applications based on business processes.

Skills

Problem-solving

Analytical skills

Communication skills

Critical thinking

Tools

SQL

Job description

Employer Industry: Software Development for Public Sector

Why consider this job opportunity

• Salary up to 85K CAD
• Comprehensive Medical, Dental, and Vision coverage from your first day of employment
• 3 weeks vacation and 5 personal days
• Employee stock ownership and RRSP/401k matching programs
• Flexible work options and a supportive work environment
• Opportunity to work on innovative projects in the utility and public sector software industry

What to Expect (Job Responsibilities)

• Lead implementation support for new clients, guiding them through the process and ensuring successful product utilization
• Conduct business analysis, including gap analysis and requirements elicitation, to understand client needs and facilitate project success
• Configure applications based on clients' business processes and best practices
• Oversee user acceptance testing and change management to ensure stakeholder satisfaction
• Provide subject matter expertise and support to Project Managers in managing engagement contracts and project progress

What is Required (Qualifications)

• Problem‑solving, critical thinking, and analytical skills
• Excellent written and verbal communication skills across all organizational levels
• Experience working with both business and IT groups
• Must be able to travel approximately 50% of the time within North America
• Entrepreneurial spirit with a hands‑on approach to client engagement

How to Stand Out (Preferred Qualifications)

• Experience in system configuration
• Knowledge of SQL
• Familiarity with Customer Information System (CIS) processes and functionality
• Experience in software implementation for the utility industry
• Strong influencing and coaching skills