Remote Advisor, Business Services & Client Loyalty

Desjardins Group; Sherbrooke; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A financial services organization in Sherbrooke seeks a customer service representative to join its Business Centre. The role involves providing tailored support to clients, handling calls, and ensuring business success through personalized solutions. Candidates should possess a high school diploma, relevant customer service experience, and knowledge of French. The position offers competitive salary and several benefits including a pension plan and flexible vacation.

Benefits

Competitive salary

Annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance plan

Reimbursement for health and wellness expenses

Qualifications

• Minimum of three years of relevant customer service experience.
• Experience in the banking or financial sector preferred.
• Knowledge of French is required.

Responsibilities

• Handle inbound and outbound calls to assist business members and clients.
• Provide personalized support to address specific needs of businesses.
• Propose solutions aligned with business goals and ambitions.

Skills

Customer Focus

Interpersonal Savvy

Nimble Learning

Education

High school diploma in a related field

Job description

A financial services organization in Sherbrooke seeks a customer service representative to join its Business Centre. The role involves providing tailored support to clients, handling calls, and ensuring business success through personalized solutions. Candidates should possess a high school diploma, relevant customer service experience, and knowledge of French. The position offers competitive salary and several benefits including a pension plan and flexible vacation.