Remote Account Manager: Growth, Renewals & Strategy

Scoop Robotix Inc.; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A renewable energy company in Canada is seeking a strategic Account Manager to drive revenue growth and expansion within its customer base. Responsibilities include managing key accounts, leading negotiations, and collaborating with Customer Success Managers to maximize customer value. The ideal candidate has over 5 years of SaaS Account Management experience and excellent stakeholder management skills. This role offers a remote working opportunity and benefits including health insurance and a wellness account.

Benefits

Health, dental, and vision insurance

Health and wellness spending account

Collaborative and innovative work environment

Qualifications

• 5+ years of experience in SaaS Account Management, Sales, or Customer Success.
• Proven experience negotiating and closing contracts.
• Strong stakeholder management skills with executive decision-makers.
• Excellent presentation and communication skills.
• Ability to identify opportunities and collaborate.

Responsibilities

• Manage customer accounts focusing on upsells and expansion opportunities.
• Lead renewal and pricing negotiations to mitigate churn.
• Conduct business reviews to align customer success with objectives.
• Collaborate with CSMs on account expansion strategies.

Skills

Negotiating and closing SaaS contract expansions

Stakeholder management

Presentation and communication skills

Problem-solving and strategic thinking

Proactive opportunity identification

Tools

Marketing automation tools

Job description

A renewable energy company in Canada is seeking a strategic Account Manager to drive revenue growth and expansion within its customer base. Responsibilities include managing key accounts, leading negotiations, and collaborating with Customer Success Managers to maximize customer value. The ideal candidate has over 5 years of SaaS Account Management experience and excellent stakeholder management skills. This role offers a remote working opportunity and benefits including health insurance and a wellness account.