Relief - Support Coordinator

Kaizen Lab Inc.; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Job summary

Kaizen Lab Inc. is seeking a dedicated Support Coordinator to assist individuals with disabilities in daily living and community participation. You will help design person-centered plans, coordinate care with families, and support community integration.

This role involves health monitoring, adherence to medication protocols, documenting records, and collaboration within a team to promote independence and safety across multiple residential settings.

Qualifications

• Diploma or equivalent post-secondary education in a relevant discipline.
• Effective written and verbal communication skills.
• Ability to coach, mentor and coordinate in a team setting.
• Commitment to person-centered planning and community participation.

Responsibilities

• Develop, document individualized, person-centered plans to guide services.
• Assist with support plans in more complex situations.
• Encourage rights and life choices; support participation in the community.
• Provide direct care to individuals with high needs as required.
• Monitor health and well-being; address changes in condition promptly.
• Follow medical protocols and standing orders for medication.
• Create opportunities for recreational and social engagement.
• Document records and reports; communicate professionally with stakeholders.
• Work effectively in a teamwork-oriented environment.

Skills

Communication skills

Time management

Coaching & mentoring

Teamwork

Education

Diploma or equivalent post-secondary education

Job description

POSITION SUMMARY

The Support Coordinator role combines direct support to individuals with disabilities and provides general support in the day-to-day operations of their assigned residence and in the community.

RESPONSIBILITIES

• Help the individual and their circle of support develop, and document individualized, person-centered plans to guide services related to individual development, community participation, behavior management and/or personal care.
• Assist with support plans in more complex situations.
• Encourage individuals to use their rights and take responsibility to make life choices.
• Provide direct care to individuals with high needs and/or medically fragile individuals, as required.
• Monitor and support the health and well-being of individuals in care. This includes identifying changes in conditions related to individual’s behavior, physical and emotional well-being, and takes all necessary steps to address.
• Strictly adhere to medical protocols and standing orders for medication and other remedies.
• Find and develop recreational and other social interaction opportunities for individuals, in order to create a wider range of options and natural supports within the community.
• Be a social and/or recreational role model and coach to help the individual participate and contribute effectively within the community.
• Create clear, objective records and complete required reports and other documentation as required by the position.
• Communicate in a professional, timely, accurate and respectful way with individuals, families, guardians, staff and community members.
• Work effectively in a team-oriented environment.

PREFERRED QUALIFICATIONS

• Preferably a Diploma or equivalent post-secondary education in a relevant discipline; and additional specialized training and progressively more responsible experience in a relevant discipline/setting.
• A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices and pursue active participation in the community.
• An understanding of the opportunities and options available to persons with disabilities plus demonstrated cultural and ethnic sensitivity.
• Effective written and verbal communication skills.
• Well-developed coaching and mentoring and coordinating skills.
• Effective time-management and priority-setting skills, and the ability to balance competing demands/priorities and deal with competing opinions.
• Relevant knowledge and the ability to model and support the development of basic living, personal and social skills.
• Relevant knowledge and the ability to contribute to effective person-centered programming plans around skill acquisition and/or behaviors of concern.
• Knowledge of the broader range of community resources available to support an individual’s participation and inclusion.
• Demonstrated ability to work effectively in a team. This includes the ability to function effectively within an individual’s circle of support.
• The ability to extend shift and capable of handling physically challenging situations, as required.
• Driver's license and $2 million liability insurance

LOCATION: Multiple Homes and Community Opportunities

HOURS OF WORK: HoursVary based on operational needs (No guarantee of hours)