Release Analyst

Fidelity Investments; Toronto; Remote; CAD 75,000 - 95,000; Full time

Job summary

A leading financial services company is seeking a Release Analyst to support their Application Lifecycle Management efforts. This 100% remote position requires expertise in build automation and software development processes. The ideal candidate will have at least 2 years’ experience in ALM and a post-secondary education in a computer program. Join a diverse team that values inclusion and provides extensive professional development opportunities.

Benefits

Flexible working arrangements

Competitive total compensation

Comprehensive health benefits

Parental leave top-up

Home office equipment allowance

Generous time off policy

Diversity and inclusion programs

Professional development opportunities

Qualifications

• 2 years’ experience in Application Lifecycle Management.
• Understanding of Continuous Integration and Continuous Delivery processes.
• Basic knowledge of SQL, Progress and Oracle databases.

Responsibilities

• Coordinate with QA team on code promotions.
• Build applications according to patch instructions provided by DEV team.
• Minimize application outage during deployment.
• Create detailed release checklists in ServiceNow.

Skills

Build Automation

Java

Continuous Integration

Continuous Delivery

Jenkins

Source Code Management

Agile methodologies

Technical Writing

Education

Post-secondary education in a computer program

ITIL Certification

Agile Certification

Tools

Bitbucket

GitHub

Jira

Confluence

ServiceNow

Job description

Description

You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

The Configuration and Release Services Department enforces software development best practices at Fidelity Investments Canada by making sure source code is archived and tested prior to install on production. We provide software builds and deployments of various applications to both the test and production environments.

How You’ll Make an Impact

The Release Analyst provides quality Application Lifecycle Management (ALM) and Release Management services to the Fidelity IS Division, ensuring timely release deliveries throughout the Software Development Lifecycle (SDLC). This position involves participation / knowledge in / of all applications supported by Configuration & Release.

What You Will Do

• Coordinate with QA team on code promotions.
• Build applications according to patch instructions provided by DEV team.
• Minimize application outage during deployment.
• Minimize issues that result from deployment to various environments.
• Implement and ensure ongoing compliance with all IT policies and procedures.
• Automate all application build and deploy processes
• Work with DEV teams to ensure their source code is archived properly and easily retrievable.
• Properly promote, label, baseline, and track code changes within the source control tool.
• Enforce process and workflow for all users of ALM tools.
• Ensure documentation is updated based on direction from Team Lead.
• Identify implementation conflicts between applications during change management reviews.
• Create detailed release / implementation checklists-based Change tickets in ServiceNow.
• Ensure that all after hours build / deployment activities are adequately supported.
• Ensure any issues that occur are remediated in a timely fashion or escalated to Team Lead / Management

The Expertise You Bring

• Extensive knowledge in Build Automation, Continuous Integration and Continuous Delivery using Java, Ant, Maven and Jenkins.
• Solid understanding of System Development Life Cycle and associated Development, QA and Production processes.
• Solid understanding of Source Code Management practices – Code Promotion, Branching / Merging, SCM Planning, SCM Auditing, Code Build and Deployment etc.
• User knowledge of ALM tools (Bitbucket, GitHub, Jira, Confluence, Rational Team Concert).
• Understanding of IT technologies (hardware, software, systems development, and integration).
• Basic knowledge of SQL, Progress and Oracle databases.
• Functional knowledge of UNIX (Shell / Groovy / Python / PERL) and Windows (VB / Batch) scripting.
• Knowledge of various Agile models such a Kanban, Scrum, Scaled Agile, etc.
• Excellent verbal communication and technical writing skills.

We are in search of a candidate with the following

• 2 years’ experience in Application Lifecycle Management
• Post-secondary education in a computer program and / or equivalent industry experience
• IT Designations and / or courses is an asset (e.g., ITIL, Agile, PMP, etc.)
• CSC is an asset

Current work authorization for Canada is required for all openings.

Some of the ways we’ll help you feel valued and supported as part of our team

• Flexible working arrangements - 100% remote, hybrid, and in office options.
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.