Relationship Manager, Commercial Accounts

RBC; Lethbridge; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading banking institution in Lethbridge is seeking a Relationship Manager for Commercial Accounts. In this role, you will provide tailored financial advice and manage a portfolio of commercial clients, ensuring their business and personal financial needs are met. The ideal candidate will possess strong client relationship management skills and a university degree in a related field. This full-time position offers competitive pay and opportunities for personal and professional growth.

Benefits

Comprehensive Total Rewards Program

Competitive compensation

Flexible work/life balance

Qualifications

• Experience in exceptional client relationship management and client service.
• Ability to complete needs-based discovery to provide clients with banking advice.
• Experience with emerging communications and technology.

Responsibilities

• Grow and deepen client relationships with tailored financial advice.
• Proactively contact clients and understand their changing needs.
• Manage risk and develop action plans in response to concerns.

Skills

Client relationship management

Communication skills

Time management

Organizational skills

Financial acumen

Critical thinking

Education

University degree in commerce or business administration

Job description

Job Description

By joining RBC as a Relationship Manager Commercial Accounts you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a portfolio of commercial clients you will support as they manage and grow their enterprises. As an Associate Relationship Manager, you will deliver top‑tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What will you do?

• Grow and deepen client relationships through delivery of value‑added, tailored financial advice to meet their needs.
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC.
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC.
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks.
• Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice.
• Be on your client’s path, visiting your clients on‑site to gain a thorough understanding of their business objectives and operations.

What do you need to succeed?

Must‑have

• Experience in exceptional client relationship management and client service.
• Ability to complete needs‑based discovery and solution development to provide Commercial clients with advice for their day‑to‑day banking operations.
• Excellent communication, time management and organizational skills.
• Experience with emerging communications and technology (i.e., web‑based meetings, social media, Digital Banking and Mobile Applications).

Nice‑to‑have

• Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions.
• Familiarity with Commercial Banking systems.
• Knowledge of a broad array of business and personal financial products and services.
• University degree, ideally in commerce, business administration, or related experience.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Opportunity to collaborate with other business segments within the bank.
• Competitive compensation.
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth.
• Flexible work/life balance.
• Ability to make a difference and have a lasting impact on your clients’ business and personal life.

Job Skills

Adaptability | Business Development | Client Centricity | Communication | Critical Thinking | Curiosity | Financial Acumen | Practice Management

Additional Job Details

• Address: 614 4 AVE S:LETHBRIDGE
• City: Lethbridge
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Contract (Fixed Term)
• Pay Type: Salaried
• Posted Date: 2025-12-01
• Application Deadline: 2025-12-16

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.