Relationship Manager, Business Markets

RBC; Kingston; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Total rewards program

Flexible benefits

Bonuses

Job summary

RBC in Kingston is seeking a Mobile Commercial Banking Advisor to build and grow a portfolio of high-value small business clients. The successful candidate will travel across Kingston, Napanee and Belleville, cover multiple markets, and act as RBC's ambassador to the local business community.

You will deliver tailored financial advice, develop new business through external marketing, collaborate with RBC partners, and help clients start, manage and expand their enterprises.

Qualifications

• Must demonstrate business development and client acquisition skills, including leveraging local Centres of Influence.
• Proven track record in exceptional client relationship management.
• Excellent communication, time management and organizational skills.

Responsibilities

• Acquire, grow and deepen client relationships through tailored financial advice for small business clients.
• Proactively contact clients, gather insights, understand needs and ensure ongoing satisfaction with RBC.
• Plan and prioritize client and market activities; introduce RBC partners to fulfill financial needs.
• Manage risk and due diligence in banking procedures and respond to concerns/risks.
• Champion digital enablement and RBC mobile/online applications for client engagement.
• Visit clients on-site to understand business objectives and operations.

Skills

Business development

Client acquisition

Relationship management

Communication

Time management

Organizational skills

Job description

Job Description

The successful candidate must be mobile and required to travel to cover the following communities of Kingston, Napanee, and Belleville.

The successful candidate must be mobile across multiple markets. Working territory will be discussed with hiring manager.

What is the Opportunity?

You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What will you do?

• Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
• Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

What do you need to succeed?

Must-have:

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
• Proven track record in exceptional client relationship management
• Excellent communication, time management and organizational skills

Nice-to-have:

• Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
• Completion of the Commercial Banking Advisor training program, or have previous experience as a small business owner, or in similar field
• Good knowledge of a broad array of business and personal financial products and services

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and have a lasting impact on your clients’ business and personal life

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address: 65 PRINCESS ST:KINGSTON

City: Kingston

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-18

Application Deadline: 2026-08-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.