Reintegrative Housing Worker

John Howard Society of Ottawa; Ottawa; On-site; CAD 47,000 - 53,000; Full time

Benefits offered by this job

Benefit plan

4 weeks vacation annually

Defined Contribution Pension Plan

Job summary

John Howard Society of Ottawa is seeking a Reintegration Worker for a full-time role in Ottawa. Under the supervision of the Director of Adult Justice Services and the Housing Coordinator, you will assist residents, supervise activities, and support safety across the site.

The position requires a post-secondary degree in Criminal Justice or Social Sciences (or equivalent) and a valid Reliability Security Clearance. English is required, with bilingualism an asset.

Qualifications

• Education: Post-secondary degree or Diploma in the Criminal Justice & Social Sciences programs or equivalent, or currently working towards completion.
• Must possess a “Reliability” Security Clearance (before joining).
• Language: English (Bilingual an asset).

Responsibilities

• Perform site security and safety tasks under supervision.
• Support and develop residents and assist Housing Coordinator.
• Supervise and monitor residents and related CRF maintenance tasks.
• Maintain duty logs, security checks and room checks.
• Report deficiencies to Housing Coordinator and maintain client notes.

Skills

Interpersonal skills

Conflict de-escalation

Communication skills

Teamwork

Education

Post-secondary degree or diploma in Criminal Justice or Social Sciences

Job description

Salary Range: $46,604.27 To $52,544.36 Annually

SALARY: $46,604.27 - $52,554.36 per annum** based on work experience

HOURS: Full Time, 40-hour work week (35 working hours plus 5 hours allocated to daily half hour paid lunches and unpaid breaks).

CLOSING DATE: Friday, November 14th, 2026

About the environment:

Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees with access to a benefit plan, four weeks’ vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support:

Our employees support a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About diversity at JHS Ottawa:

The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role:

Under the general direction of the Director of Adult Justice Services and the immediate Housing Coordinator, the Reintegration Worker and their designates will perform various tasks related to site security/ safety, support / development, assistance of Residents, supervising and monitoring the residents, some CRF maintenance.

Physical and Psychological Risks:

• High Workload and Competing Priorities
• Harassment and Incivility
• Funding and Job Insecurity
• Threat of Physical Harm
• Adverse Psychological Events
• Cumulative Grief and Loss
• Secondary Traumatic Stress
• Compassion Fatigue / Empathic Strain
• Emotional Labour
• Boundary Management Strain
• Slip, Trip and Fall Hazards
• Ergonomic Strain
• Repetitive Strain Injury (RSI)
• Physical Assault or Aggression
• Exposure to Bloodborne Pathogens
• Exposure to Infectious Disease and Pests
• Fatigue from Shift Work and Physical Demands
• Lone and Community-Based Work

As the successful candidate, you have:

• Education:Post-secondary degree or Diploma in the Criminal Justice & Social Sciences programs or equivalent, or currently working towards completion
• Training:Willingness to be trained in required skill areas
• Must possess a “Reliability” Security Clearance (before joining)
• Language: English (Bilingual an asset)

Training Preferred:

• Ability to obtain security clearance and vulnerability check
• ASIST Training
• Non-Violent Crisis Intervention/ MI
• First Aid & CPR
• Mental Health First Aid
• Urinalysis Testing training

Additional Assets:

• Strong interpersonal and communication skills
• Ability to use sound judgement
• Ability to de-escalate conflict if required
• Role model appropriate living skills and healthy lifestyle
• Teamwork; available to take extra shifts when required

You’ll also be prepared to…

Maintenance/ Cleaning Responsibilities

• Ensure keeping office, staff washroom, securing (packing, labeling, and storing) residents' belongings upon unplanned departures; ensure residents are adhering to chore list, other tasks that may be identified by the Housing Coordinator
• Report any deficiencies to the Housing Coordinator

Building/ Activity Monitoring

• Conduct thorough shift change, maintain keys and personal security pendant (Wear)
• Review Duty log and client notes, take note of important daily activities in Log book
• Manage and Maintain Duty log (Book) and CRF visitors log
• Complete Security checks and room checks (visual of person)
• Monitor the property (surveillance of all common areas of the CRF including Exterior views)
• Conduct RCC

Program Representation/ Community Relations

• The Reintegration Worker must have a firm grasp of the established procedural guidelines to determine an appropriate response to community members presenting concerns
• CSC mandate; understanding of the functions/roles of parole and probation
• Monitor and promote practices that support people's health and safety
• Support daily living and life skills
• Provide emergency crisis intervention and support
• Referrals and linkages to appropriate community resources
• Carry out specific administrative duties as required
• Clearly document all client activity and behaviors
• Motivate and role model social leisure and healthy living skills
• Support any further relevant duties that may be developed or assigned by the Residential Coordinator
• Support and assist CRF Caseworkers

You’re a fit with our organizational culture, if you mirror our values in the way you work:

• You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
• Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
• Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
• As a leader, you lead in a way that helps employees live their strengths and reach their potential.
• Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

You’re a fit with our organizational culture if you believe:

• In building meaningful connections across our programs, partners, and neighborhoods’ foster inclusion and empowerment.
• In a person-centred approach, recognizing the value, expertise, and capacity of each individual to make choices that lead to their best self.
• That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports.
• In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability.
• In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.