Rehabilitation Service Worker

Rehab Without Walls Neuro Rehabilitation; Niagara-on-the-Lake; On-site; CAD 34,000 - 42,000; Full time

Job summary

Rehab Without Walls Neuro Rehabilitation is seeking dedicated staff to support participants in personalized programs, ensuring safety and progress. The role involves direct care, risk management, documentation, and collaboration with supervisors to optimize outcomes.

The position emphasizes supervision, counseling to enhance cognitive and social skills, and assistance with daily living activities, exercise, and transportation as needed.

Qualifications

• High school diploma or equivalent required; further study preferred.
• Stable, verifiable job history required; related experience and/or training preferred.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

Responsibilities

• Learn individual participant programs; consult with supervisor or other staff to clarify questions and/or better understand program.
• Supervise participants according to documented Levels of Supervision.
• Assist in implementing programs for assigned participants; maintain contact with participants at all times; observe behavior; assist in providing feedback to participants; inform supervisors and other staff about participant issues.
• Assist in training and/or assisting participants with activities of daily living.
• Assist in counseling participants to improve cognitive skills.
• Assist in counseling participants to develop social skills.
• Assist participants with exercise, sports activities and work projects designed to improve physical endurance; teach techniques, demonstrate motions, manipulate body and/or limbs as necessary.
• Assist participants who need assistance with standing, sitting, walking, etc.; lift and/or physically support participants when necessary.
• Assist in recording daily observations of participant activities, physical condition, accomplishments, etc.
• Assist in preparing required reports.
• Share information with supervisors and staff in meetings; provide observations to aid in determining and improving participant progress.
• Accompany participants off premises.
• Assist with self-administration of medications following certification of competency to assist with self-administration of medication.
• Attend work as scheduled and on time as per company policy.

Skills

Communication skills

Safety awareness

Observation skills

Teamwork

Education

High school diploma

Job description

Participant Services and Admissions:

• Learn individual participant programs; consult with supervisor or other staff to clarify questions and/or better understand program.
• Supervise participants according to documented Levels of Supervision.
• Assist in implementing programs for assigned participants; maintain contact with participants at all times; observe behavior; assist in providing feedback to participants; inform supervisors and other staff about participant issues.
• Assist in training and/or assisting participants with activities of daily living.
• Assist in counseling participants to improve cognitive skills.
• Assist in counseling participants to develop social skills.
• Assist participants with exercise, sports activities and work projects designed to improve physical endurance; teach techniques, demonstrate motions, manipulate body and/or limbs as necessary.
• Assist participants who need assistance with standing, sitting, walking, etc.; lift and/or physically support participants when necessary.
• Assist in recording daily observations of participant activities, physical condition, accomplishments, etc.
• Assist in preparing required reports.
• Share information with supervisors and staff in meetings; provide observations to aid in determining and improving participant progress.
• Accompany participants off premises.
• Assist with self-administration of medications following certification of competency to assist with self-administration of medication.
• Attend work as scheduled and on time as per company policy.
  

Human Resources Management:

• Participate in an ongoing education/training program as directed by supervisors.
• Complete required checklists, quizzes and training related documentation.

Customer Service:

• Use correct telephone answering protocol.
• Meet and greet program visitors in a friendly, professional manner.

Accounting and Financial:

• Follow procedures regarding petty cash and receipts.
• Follow procedures regarding use of time sheets.

Accreditation/Licensing:

• Maintain good public relations with visitors from contracting/licensing/accrediting agencies.

Building and Fleet Management:

• Report needed repairs to appropriate supervisor.

Risk Management:

• Work in safe work practices and comply with all safety policies and procedures as established by the facility or as prescribed by the OHSA and Regulations.
• Attend mandatory safety training as required by the Company.
• Use or wear equipment, protective devices or clothing as required.
• Promptly report workplace health and safety accidents, incidents, deficiencies, hazards, unsafe conditions, and contravention(s) of the OHSA or its Regulations to their supervisor or employer.
• Not remove or make ineffective any protective device required by the Regulations or by ResCare or ResCare Premier, without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately.
• Not use or operate any equipment, machine, device or thing or work in a manner that may endanger himself, herself or any other worker or person.
• Not engage in a prank or horseplay that may endanger oneself, any other worker or person.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.
  

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent required; further study preferred. Stable, verifiable job history required; related experience and/or training preferred.

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to convey simple, clear information to participants.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS and OTHER QUALIFICATIONS:

• Valid state or provincial driver's license valid for passenger cars or vans and an acceptable driving record.
• Insurable under company liability and auto insurance coverages.
• Acceptable criminal history.
• Clean drug and alcohol screen at hire - United State employees only.
• Clean drug and alcohol screen at probable cause; including, all work-related injuries, motor vehicle accidents, missing controlled substance at worked locations, etc. - United State employees only.
• Clean drug and alcohol screen randomly conducted as determined necessary by the company - United State employees only.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

PERSONAL APPEARANCE:

• As role models for our participants, employees are expected to present a professional image. Hair and clothing should be clean and neat. Clothing should be appropriate to the activity being performed. Body piercings and tattooing should not be visible, except for a single stud earring in each ear lobe. Employees should role model good personal hygiene.