Rehabilitation Coordinator

CBI Health; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Group health benefits

Flexible hours

Job summary

CBI Health is seeking a coordinator at the Chinook Health Centre in Calgary to facilitate return-to-work for brain injury clients. You will liaise between the treatment team, Case Managers, WCB, and employers, ensuring clear communication and timely progress updates.

The role requires a university degree in a relevant field, strong teamwork, and excellent organizational skills. You will work with a multidisciplinary team and support clients through the treatment program and discharge planning.

Qualifications

• University degree in a relevant field is required.
• Strong communication with treatment teams and external stakeholders.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Meet clients for orientation and introduce the coordinator role to stakeholders.
• Communicate goals and expectations of the treatment program.
• Introduce clients to the treatment team and set up schedules with therapists.
• Inform Case Manager and act as primary point of contact.
• Participate in weekly file reviews and document progress.
• Provide updates to Case Managers about progress and barriers to RTW.
• Assist in discharge and return to work planning.
• Participate in case conferences and training of new staff.
• Adhere to electronic records policies and clinic guidelines.

Skills

Teamwork

Communication skills

Organization

Problem solving

Stakeholder engagement

Education

University degree in a relevant field

Job description

Description

About this opportunity

Our CBI Chinook Health Centre is a Calgary-based clinic helping people with personal or family brain injury related issues. We’re community based. We focus on individual needs. We encompass family issues. We are holistic.

Join a high-performing team that focuses on improving and maintaining every aspect of life for individuals recovering from brain dysfunction. Working with a multi-disciplinary team, you will provide consistent and ongoing communication between the Return to Work Services treatment team and key stakeholders, including the WCB and employers, by acting as the primary liaison between all involved parties, in order to facilitate a successful return to work outcome.

Take an inside look at what you’ll do each day

• Meet with the client on orientation and introduces themselves as the coordinator in order that the client knows that they will be communicating with key stakeholders on behalf of the treatment team;
• During the orientation, communicate the goals and expectations of the treatment program to the client
• Introduce the client to the treatment team, in order that the orientation can continue with their designated therapists (Physio Ax, Kin schedule set up and goal setting)
• Contact the Case Manager following the orientation to advise of the initiation of program and anticipated timeline; informs of being the primary point of contact
• Participate in weekly file review with treatment team and document accordingly.
• Contact Case Managers with updates during program (at least once per week or as frequent as deemed necessary), informing of retesting results, progress, any attendance issues, any potential barriers to RTW that have arisen
• Assist in discharge and return to work planning
• Call the Case Manager at the end of the program.
• Participate in case conferences.
• Review reporting/quality assurance
• Train/mentor new Kinesiology staff
• Follow the policies regarding electronic records, e-mail and internet use as described in Clinical Guidelines section of CBI Health P&P Manual.
• Keep up to date with all the emergency plans and evacuation procedures for his/her clinic location and participates in regular practice drills;

What you need to be successful

• A university degree in a relevant field of study
• An ability to work as part of a team
• An ability to communicate effectively both internally (with the treatment team) and externally (to Stakeholders);
• An ability to develop a rapport with the patient and gain his/her active participation in CBI treatment and Rehabilitation Programs;
• Strong organizational, time management and problem solving skills

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

About us

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca .

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.