Regulatory Compliance Manager (Hybrid)

First West Credit Union; City of Langley; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

Tru Cooperative Bank is seeking a Regulatory Compliance Manager to lead compliance education, governance, and engagement across the organization. The role reports to the Director, Regulatory Compliance and advises risk and business leaders on FCAC, OSFI, Bank Act regulations and related requirements.

The successful candidate will drive the RCM framework, coordinate regulatory change management, and ensure ongoing regulatory remediation and governance across multiple business units.

Qualifications

• Bachelor’s degree in a related discipline or equivalent experience.
• 5+ years of regulatory compliance, legal, or related experience.
• Experience in a banking or federal credit union compliance function preferred.
• Strong knowledge of Bank Act, FCAC, OSFI, OPC, CRA requirements.
• Demonstrated leadership, communication and change-management skills.

Responsibilities

• Regulatory Advice: provide expert advice on banking laws and regulatory expectations.
• Regulatory Research: analyze banking laws, manage regulatory changes and disseminate updates.
• Regulatory Compliance Management Framework: maintain inventory of regulatory requirements within the RCM framework.
• Oversight and Challenge: provide oversight to the first line of defense on controls and processes.
• Education & Training: develop and deliver training on regulatory obligations.
• Regulatory Engagement: support relationships with regulatory bodies during examinations and reporting.

Skills

Written and verbal communication

Regulatory knowledge

Risk ownership

Education

Bachelor’s degree in related field

Compliance/risk designation (asset)

Tools

Resolver

Job description

We are currently seeking a Regulatory Compliance Manager to join our team.

The Regulatory Compliance Manager is vital to the advice and guidance of the regulatory compliance function at Tru Cooperative Bank. Reporting to the Director, Regulatory Compliance, this role collaborates with and provides consultation to risk and business leaders, ensuring stakeholders at all levels of the organization understand Tru Cooperative Bank’s regulatory compliance obligations. The Manager educates stakeholders on the purpose and importance of the Regulatory Compliance Management (RCM) Governance Framework and provides expert advice and guidance on OSFI and FCAC regulatory requirements. This role provides change leadership by driving and supporting the cultural change necessary to operationalize the RCM Policy and federal regulatory obligations throughout Tru Cooperative Bank. The Manager is key in identifying, interpreting, and disseminating relevant regulatory obligations and plays a central role in ongoing engagement with the business and other control functions to ensure a consistent enterprise-wide understanding of regulatory obligations.

Here’s what would be included as a part of your typical day

• Regulatory Advice: Provides Tru Cooperative Bank with thought leadership, expert advice, and oversight on banking laws, rules, and regulatory expectations, including interpretation of complex regulatory requirements applicable to Tru Cooperative Bank’s operations, such as the Bank Act, FCAC, FATCA/CRS, and OSFI regulations and guidelines. Analyzes industry trends to support the development and maintenance of compliance policies and procedures that meet changing regulatory requirements. Develops strong relationships and acts as an effective partner in supporting business goals.
• Regulatory Research: Conducts research and analysis of banking laws and regulations. Leads and coordinates regulatory change management activities, including assessing the impact of new and amended laws, regulations, regulatory guidance, and industry developments, disseminating information to the business to ensure sufficient understanding of obligations, and supporting the implementation of required changes across the organization. Administers and maintains compliance governance processes and systems, including issues, changes, and action tracking within Resolver, and monitors the timely remediation of compliance issues and regulatory findings.
• Regulatory Compliance Management Framework: Oversees the maintenance of Tru Cooperative Bank’s inventory of applicable regulatory requirements in line with the RCM Governance Framework, RCM Policy, and associated Second Line procedures.
• Oversight and Challenge: Provides oversight and challenge to the First Line of Defence on the design and development of controls and processes for identifying, assessing, mitigating, and monitoring regulatory compliance risk. Analyzes industry trends to support the development of policies, procedures, systems, and processes that meet changing regulatory requirements. Provides leadership and expertise on the laws, regulations, and policies impacting Tru Cooperative Bank’s operations. Reviews Third Party Risk Management criticality assessments and compliance documents to ensure third parties comply with all applicable regulatory requirements.
• Education & Training: Provides education, training, and awareness on applicable regulatory obligations to build a compliance culture across the organization and reinforce accountability for regulatory risk ownership at the business unit level, in line with the three lines of defence model. Develops and facilitates education and training for management and employees on regulatory compliance processes, tools, and concepts. Maintains continuing professional development and knowledge of industry compliance best practices, including the Bank Act, FCAC requirements, FATCA/CRS, and OSFI requirements, to ensure Tru Cooperative Bank remains current with the evolving regulatory environment.
• Regulatory Engagement: Supports department leadership in maintaining effective working relationships with applicable regulatory bodies, such as FCAC, OPC, OSFI, and CRA, during regulatory examinations, requests for information, regulatory reporting, and Reportable Compliance Issues (RCIs).

People/Thought Leadership

• Provides functional/technical guidance or advice to other employees (no direct supervisory responsibilities)

Qualifications

• Bachelor’s degree in a related discipline, or an equivalent combination of education and experience, is required.
• Five or more years of experience in regulatory compliance, legal, or a related field is required.
• Previous experience working in a compliance function at a bank or federal credit union is preferred.
• Strong knowledge of the regulatory environment governing federally regulated financial institutions, including requirements established under the Bank Act and guidance issued by regulators such as OSFI, FCAC, OPC, and CRA.
• A compliance, governance, or risk management designation is an asset.
• Demonstrated leadership competencies (communication, coaching and change management).
• Ability to build strong relationships, influence and collaborate effectively with a wide range of stakeholders.
• Ability to analyze, interpret, and communicate complex legislative and regulatory requirements.
• Sound judgment, with the ability to develop strategic and practical recommendations that meet regulatory obligations and operational needs.
• High degree of professional and ethical standards, integrity, and discretion.

Skills

• Excellent written and verbal communication skills, with strong attention to detail.
• Strong knowledge of financial products and services and knowledge of bank and credit union operational processes is required.
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Job Info

• Job Identification 3837
• Job Category Risk
• Posting Date 08/21/2026, 08:20 PM
• Locations 200-19933 88th Ave, Langley, BC, V2Y 4K5, CA 300, 499 Canada Avenue, Duncan, BC, V9L 1T7, CA 304 & 305 460 Doyle Avenue, Kelowna, BC, V1Y 6V8, CA 3rd Floor, 184 Main Street, Penticton, BC, V2A 1H2, CA Suite 1700 - 145 King St W, Toronto, ON, M5V 1K1, CA 610 - 1040 West Georgia Street, Vancouver, BC, V6E 4H1, CA #209, Building J, 3531 Uptown Boulevard, Victoria, BC, V8Z 0B9, CA (Hybrid)