RegistrationScheduling Clerk, Pathology and Laboratory Medicine

Nova Scotia Health; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Halifax is seeking a Registration/Scheduling Clerk to manage patient registration and scheduling procedures. The ideal candidate will have a high school diploma and skills in data entry and organization. This full-time role requires flexibility in scheduling and offers a supportive, collaborative environment as part of a dedicated team.

Benefits

Access to enhanced benefits

Training and mentorship opportunities

Collaborative work environment

Qualifications

• Minimum High School Diploma or GED required.
• Experience in a similar role preferred.
• Testing will be conducted on keyboarding skills.

Responsibilities

• Perform timely patient registration and processing.
• Schedule clinic appointments within guidelines.
• Liaise with patients, families, and staff.

Skills

Organizational skills

Interpersonal skills

Communication skills

Data entry skills

Knowledge of medical terminology

Education

High School Diploma or GED

Completion of a recognized business / secretarial program

Job description

Company: IWK Health

Req ID: 212602

Department / Program: Clinical Chemistry NB Screening & ROT Diagnostic Services & Maritime Medical Genetics

Location: Halifax

Type of Employment: Permanent Hourly FT (100% FTE) x 1

Start Date: ASAP

Union Status: NSGEU Off&Cler Admin Professionals Bargaining Unit

Compensation: $23.3519 - $25.3918 / hour

Closing Date: November 21 2025

IWK Health is a respected academic health sciences centre located in Halifax Nova Scotia providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti‑racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mikmaki, the unceded and ancestral territory of the Mikmaq people. Working in Mikmaki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long, deep and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non‑binary people than any other province or territory in the country. We are active in our work to eliminate discrimination but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self‑identify as Indigenous, Black / African Nova Scotian, Persons of Colour, Immigrants / Newcomers, Persons with Disabilities, 2SLGBTQIA to apply to support our goal for our workforce to be representative of the patients, families and communities that we care for at all job levels.

The Opportunity

The Registration / Scheduling Clerk is responsible for the timely patient registration and processing and for the booking of physician clinic time and outreach clinic time within set guidelines and procedures.

Responsibilities include but are not limited to:

• Verifying and transferring patient info into databases as well as to various health forms as required.
• Coordinating the scanning of historical patient documentation to the existing database.
• Scheduling clinic appointments within set guidelines and procedures to accommodate various needs of client and staff.
• Coordinating appointments for patients requiring multi‑disciplinary sessions minimizing inconvenience to client.
• Receiving and relaying messages via phone, e‑mail and fax.
• Coping and mailing information to clients and doctors.
• Filing, maintaining and retrieving various patient charts as requested.
• Liaises with patients, families, visitors and staff as required.
• Works within a team environment to provide adequate coverage for the service. Schedule will require flexibility with days worked.

Hours of Work: Monday to Friday; 7.00 hr shift

Your Qualifications

• Minimum High School Diploma or GED required.
• Completion of a recognized business / secretarial program an asset.
• Previous experience in a similar role preferred.
• Demonstrated accurate keyboarding and data entry skills required. Testing will be conducted on short‑listed candidates and results will be factored into the candidates overall suitability for this position.
• Demonstrated organizational, analytical, time management, interpersonal and communication skills required.
• Knowledge of medical terminology especially genetics are strong assets.
• Familiarity with Telehealth and SMS (genetic chart management system) are strong assets.
• Competencies in other languages an asset.

Please note that we only contact applicants selected for interview / testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is an Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions / bargaining units or employment status are advised to seek clarification regarding their seniority benefits and vacation entitlement and/or usage prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.

Thank you for your interest in IWK Health.