Registrations Analyst, Regulatory Registrations - Bilingual

Canadian Imperial Bank of Commerce; Montreal (administrative region); Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers program

Job summary

The Registrations Analyst role at Canadian Imperial Bank of Commerce (CIBC) involves handling regulatory registrations and licensing for advisors and agents across mutual fund, securities, and life insurance products. The position supports high-volume periods and requires precise documentation, with a hybrid work arrangement of 1–3 days on-site per week.

You will collaborate with team members and business partners, maintain logs and databases, and ensure timely, accurate registration records

Qualifications

• Attention to detail and high accuracy in processing regulatory registrations.
• Strong organizational skills to manage logs, tracking lists and databases.
• Clear written and verbal communication for internal and regulator interactions.

Responsibilities

• Process regulatory registrations and licensing for Advisors and Agents.
• Maintain accurate NRD records and registration databases.
• Collaborate with team and business partners to support changes and high-volume periods.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Relationship building

Tools

NRD records

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Registrations Analyst will be a member of the Regulatory Registrations team, reporting to the Senior Manager. The Registrations Analyst will be accountable for providing new and renewal regulatory registration and licensing of CIBC Advisors and Agents with various Regulators related to the Mutual Fund, Securities, various investment products and Life Insurance Industries. Periodically, you will collaborate with your team members and business partners to support business changes resulting in high volumes. Your role will involve developing registration and licensing expertise to provide exceptional service to your CIBC client groups. Using exceptional attention to detail, strong organizational skills, written and verbal communication skills and relationship building, you will ensure that Regulatory Registration and Licensing documentation is complete and accurate and timely. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Attention to detail - You will have the ability to process moderate to high volumes especially detailed information with high levels of accuracy under pressure in a challenging and changing environment. This includes ensuring that each regulatory registration request received is entered and recorded into the Registrations Request Log and Tracking List while engaging in our core principals of timeliness, accuracy and completeness when updating internal registration/licensing records, Tracking sheets, Logs and Databases and execute systematic analytical thinking.

Core Competencies that are an Asset

• Analytics in systematic computational analysis of data or statistics.
• Ability to review and interpret policies, rules, regulations, procedures.
• English (reading and writing) French (Bilingual) (reading and writing) Service Excellence/ Managing Multiple Priorities - In this position you will help simplify our processes and improve the client and partner experience through the generation and implementation of continuous improvement ideas.
• You will also have the ability to manage multiple tasks at one time, prioritizing your day to day tasks in a timely manner, managing to meet all of our service and delivery deadlines. This includes, supporting CIBC employees, Branches, and entities to ensure that they are properly registered/licensed with the Regulator(s) and that the National Registration Database (NRD) records are accurate and up-to-date.
• You will assist and guide business management, risk/control oversight functions, including other Compliance groups, in the overall registrations/licensing process by acting as a subject matter and procedural expert, communicating, both proactively and in response to enquiries, including providing information such as regulatory requirements and procedures, changes to those requirements and procedures, and any breaches and resulting allocation of penalties.
• Team Excellence – Excellent Team player who is always willing to help others and contribute towards building a culture of simplifying processes and being client focused. Taking ownership of work to ensure that it is completed to enable a successful outcome. Continuing education of CIRO Investment Dealer and CIRO Mutual Fund Dealer and Life Insurance Councils regulations to maintain subject matter expertise, by being knowledgeable of any amendments to the regulations.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You act like an owner. You thrive, as you are empowered to be a leader in your role to go above and beyond and deliver effective results. You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make a positive difference every day. You love to learn. You're passionate about growing your knowledge, knowing that there is no limit to what you can achieve. You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best. You will embrace change and become a champion of change to improve processes, enhancing the client/partner service and experience. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. You're fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• competitive salary
• incentive pay
• banking benefits
• a benefits program*
• defined benefit pension plan*
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

• Mont-1155 Rene Levesque O-12e
• Employment Type Regular
• Weekly Hours 37.5
• Skills Business Operations, Escalation Management, Office Administration, Operations Management, Organizing, Policy Interpretation, Prioritization

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.