Registered Nurse

dialogue-en; Quebec; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Dialogue is seeking a Registered Nurse to participate in our mission to help people improve their wellbeing. Your role will be to ensure evaluation, care, and referral of patients consulting on our platform by collaborating with a multidisciplinary team and our virtual staff to ensure a seamless patient care journey.

Ideal candidates have strong clinical expertise, excellent communication and customer service skills, and hold a current license to practice in Quebec or Ontario.

Qualifications

• 2+ years of nursing experience.
• Active and valid nursing license to practice in Quebec or Ontario.
• Experience in telepractice or virtual care is a plus.

Responsibilities

• Assess patients via telephone or video and provide care coordination.
• Refer patients to appropriate health services based on clinical assessment.
• Document consultations and follow-up as needed.
• Provide guidance on symptom management and virtual prescriptions within scope.

Skills

Communication

Customer service

Clinical expertise

Telepractice

Education

BSN or equivalent

RN license

Job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well‑being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal‑opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [e-mail].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as a Registered Nurse

Dialogue is looking for a Registered Nurse to take part in our mission to help people improve their wellbeing. Your role will be to ensure the evaluation, care, and referral of patients consulting on our platform by collaborating with a multidisciplinary team. You will closely collaborate with our virtual team to ensure a seamless experience all throughout the patient care journey. Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat!

What you’ll be doing:

• Assessing patients via telephone or video and identifying key symptoms.
• Referring patients to appropriate health services based on clinical assessment (clinic, emergency or virtual appointment with a practitioner).
• Providing advice on symptom management at home.
• Prescribing group prescriptions according to your virtual scope of practice.
• Documenting consultations and following up with patients as needed.

This position is ideal for a nurse with strong clinical expertise and excellent communication and customer service skills.

We’d love to hear from you if you have:

• 2+ years of experience
• This position is open to full-time employees (32 hours or more), part-time employees (21 hours), as well as part-time employees on a non-guaranteed hours basis, with availability to work 16 to 20 hours per week. All roles require availability to work evenings and weekends.
• An active and valid nursing license to practice in Quebec or Ontario
• Knowledge and mastery of vaccination (PIQ), contraception, and STI screening and treatment are assets
• Experience in an expanded role, community or primary care preferred, emergency or critical care experience, and a license from other Canadian Provinces are an asset
• Autonomy, professionalism, adaptability and thoroughness

Dialogue is compliant with the professional norms and regulations of the Order:

Nurses practicing by telepractice within Dialogue do so in accordance with applicable legislation regarding the use of information technology and are subject to the laws, regulations and codes of ethics governing the profession in the province or territory in which they perform the act and those governing the profession in the province or territory where the client is located at the time of the remote consultation.

Upon hiring, the nurse receives training on telepractice standards of practice, including session confidentiality, emergency protocols, reliability of mobile devices or other applications, interoperability of applications or software with the systems used, and data security.

A nurse practicing telepractice is subject to the same requirements and standards of practice, duties and ethical obligations as in an in‑person consultation. She remains responsible for the actions she takes and is professionally liable. Virtual consultation is only possible when no assessment and physical examination is required.

In the event that the nurse is called upon to perform remote procedures in other provinces or territories that require it, she or he must obtain, at the request and expense of Dialogue, a permit to practice in these other provinces or territories.