Regional Surveillance Manager

Gateway Casinos & Entertainment Limited; Burnaby; On-site; CAD 96,000 - 122,000; Full time

Job summary

A leading gaming and entertainment company seeks a Regional Surveillance Manager to oversee compliance and surveillance across multiple sites in the Greater Vancouver Regional District. The candidate must have significant casino industry experience and a relevant degree, along with excellent communication and analytical skills. This full-time position offers a comprehensive benefits package, contributing to an engaging and supportive work environment.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Discounts on travel, tech, food, and fitness

Development and training opportunities

Qualifications

• 5-7 years of casino industry experience specific to surveillance or compliance.
• Excellent written and verbal communication skills are essential.
• Ability to analyze investigations related to all casino operations.

Responsibilities

• Supporting Surveillance, Compliance and AML teams within the GVRD.
• Providing operational and regulatory interpretations related to legislation.
• Monitoring budgetary and operational performance indicators.

Skills

Casino industry experience

Communication skills

Organizational skills

Microsoft Office Applications

Risk management knowledge

Education

Post secondary degree or diploma

Tools

CCTV systems (Avigilon, Honeywell, Synectics)

Job description

Overview

Description

Position at Gateway Casinos Corporate Office

Job Type : Full-Time

Salary Range : $96,843 - $121,054

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

The Position

The Regional Surveillance Manager - GVRD provides support to the Corporate Surveillance, Compliance and AML teams with the planning and execution of surveillance and compliance functions across Gateway’s sites in the Greater Vancouver Regional District. This individual will play an integral role in planning and executing key divisional initiatives including but not limited to; daily surveillance operations, budgetary and employee relations support, writing and editing of department manuals and conducting key compliance and AML related audits.

Key Responsibilities

• Supports Surveillance, Compliance and AML teams within the GVRD.
• Coordinates and implements site and corporate related initiatives and communications.
• Provides operational and regulatory interpretations related to Acts, contractual obligations, legislation, manuals and regulatory requirements and standards.
• Monitors and provides feedback related to Surveillance team’s budgetary and operational key performance indicators.
• Reviews and evaluates the accuracy, consistency and proficiency of surveillance, compliance and AML related reports while promoting effective controls.
• Participates on projects, committees, etc. to ensure surveillance, compliance and regulatory requirements are met (ie. future developments, .
• Liaises with gaming regulators, BCLC, and operational management (as applicable).
• Performs other related and compatible duties as assigned.
• Trains and develops Surveillance Managers at GVRD sites.
• Takes on additional duties as required.

What You Bring

• 5-7 years of casino industry experience specific to surveillance, compliance or equivalent combination of education and experience.
• Post secondary degree or diploma with emphasis in law, business or related.
• Experience with modern CCTV surveillance capabilities and functions, specific experience with Avigilon, Honeywell, Synectics preferred.
• Individual must possess and maintain a valid British Columbia driver’s license.
• Individual must have or be eligible for a Senior Employee license with GPEB.
• Experience working in a unionized environment is an asset.
• Excellent written and verbal communication, organizational and multi-tasking skills.
• Ability to use and understand Microsoft Office Applications (Project, Excel, Words, Visio, email, internet navigation and presentation software (PowerPoint or other software).
• Ability to understand, interpret and analyze investigations related to all casino operations.
• Strong knowledge of risk management frameworks.
• Demonstrated integrity in the conduct of audits and protect the confidentiality of privileged information.

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.

Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.