Regional Ops Manager, Supported Living Excellence

Unidad Educativa Bilingüe Delfos; Windsor; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking an experienced Operations Manager to oversee Supported Living services across multiple sites. This role involves ensuring compliance with regulatory standards, driving quality improvement, and building strong partnerships in the community. The ideal candidate will have proven leadership experience in social care, particularly within CQC-regulated environments. The position offers career development opportunities within a values-driven organization, along with competitive compensation and various benefits.

Benefits

24/7 Employee Assistance

Free Online GP

Flexible pay options

Gym discounts

Qualifications

• Proven leadership within social care, ideally in Supported Living.
• Experience managing multi-site operations and quality improvement.
• Strong understanding of regulatory frameworks.

Responsibilities

• Lead Registered Managers to achieve regulatory outcomes.
• Conduct audits and service reviews for quality improvement.
• Build partnerships with Local Authorities and stakeholders.

Skills

Leadership

Regulatory knowledge (CQC/CIW, MCA, DoLS)

Quality improvement

Budgeting skills

Partnership building

Flexibility to travel

Tools

Power BI

Nourish

SharePoint

Job description

A leading healthcare provider is seeking an experienced Operations Manager to oversee Supported Living services across multiple sites. This role involves ensuring compliance with regulatory standards, driving quality improvement, and building strong partnerships in the community. The ideal candidate will have proven leadership experience in social care, particularly within CQC-regulated environments. The position offers career development opportunities within a values-driven organization, along with competitive compensation and various benefits.