Regional Field Service Manager

Integrated Power Services; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading power management service provider is seeking a Regional Field Service Manager to oversee operations in Edmonton. The role involves coordinating service delivery, managing a team of technicians, and ensuring customer satisfaction. Ideal candidates will have over 10 years of experience in industrial field service, with a strong background in power delivery systems. This position offers competitive benefits and the opportunity to work with a team dedicated to operational excellence.

Benefits

Paid Time Off (PTO)

RRSP Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental, and Vision plans

Employee Family Assistance Program (EFAP)

Safety shoes & glasses reimbursement

Qualifications

• 10+ years of industrial field service experience with at least 3 years of managerial experience.
• Experience in quoting projects and preparing business plans.
• Valid Driver’s License with acceptable driving record.

Responsibilities

• Oversee and coordinate Field Service operations within an assigned region.
• Manage and direct Field Service resources to complete work at safety and quality standards.
• Maintain strong customer relationships through frequent contact.

Skills

Industrial field service experience

Managerial experience

Expertise in medium and high voltage power delivery systems

Strong verbal and written communication skills

Job description

Overview

The Regional Field Service Manager, Power Management, is responsible for overseeing and coordinating Field Service operations within an assigned region to ensure efficient and timely repair, maintenance, and installation of power delivery equipment. This role includes managing a team of technicians, maintaining strong customer relationships, and driving operational excellence to meet company goals.

Responsibilities & Expectations

• Assist with creating a growth-oriented business plan for the region, which includes the utilization of current and new technologies, deployment strategies, and action plans for aggressive growth.
• Ensure new business opportunities are aligned with the established division’s goals.
• Manage and direct Field Service resources to complete work at the highest safety and quality standards.
• Offer technical guidance in power delivery for the region.
• Ensure an Unmatched Customer Experience through frequent contact with regional customers, keeping them informed of new products, new services, and responding to inquiries.
• Partner with service center leaders to manage and direct the regional Field Service organization.
• Coach, train, and support the professional growth and development of Field Service technicians in the region.
• Promote a safety-first culture.

Qualifications & Competencies

• 10+ years of industrial field service experience with at least 3 years of managerial experience
• Expertise in medium and high voltage power delivery systems
• Experience in quoting projects and preparing business plans
• Strong verbal and written communication skills
• Valid Driver’s License with acceptable driving record

Benefits

• Paid Time Off (PTO)
• RRSP Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental, and Vision plans
• Employee Family Assistance Program (EFAP)
• Safety shoes & glasses reimbursement
• And more!

You’ll Thrive at IPS If You…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are

At Integrated Power Services (IPS), we are committed to empowering you to make a meaningful impact. As the industry’s leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you’re joining a team that’s revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You’ll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one\'s ability to perform the job safely and effectively.