Regional Director, Revenue Services [Canada]

InterContinental Hotels Group; Toronto; Remote; CAD 82,000 - 107,000; Full time

Job summary

A leading hotel brand is seeking a Regional Director, Revenue Services to oversee pricing strategies and manage revenue teams. The ideal candidate will have over 8 years of experience in hotel management or revenue management and a relevant degree. This role is remote from Canada with a salary range of $82,110 to $107,000 plus bonuses and benefits.

Benefits

Comprehensive benefits package

Paid time off

Medical/dental/vision insurance

Qualifications

• 8+ years progressive experience in hotel management or revenue management.
• Experience managing a Revenue management portfolio of key properties.
• Thorough understanding of hotel pricing concepts and yield management.

Responsibilities

• Manage the Revenue and Commercial Services teams across the region.
• Deliver on key performance metrics for Revenue Service Hotels.
• Ensure successful ramp-up of designated new hotels.

Skills

Hotel management

Revenue management

Analytical skills

Project management

Communication skills

Team management

Education

Bachelor's or Master’s Degree in Marketing, Management, Business, Hospitality

Job description

Regional Director, Revenue Services [Canada]

Manage the Revenue and Commercial Services teams across the region.

Your day to day

• Manage the Revenue and Commercial Services model for Franchise hotels under agreement within the region.
• Deliver on key performance metrics (RevPAR, RGI, Win Rate) for Revenue Service Hotels within the Canada Portfolio.
• Work collaboratively with Business partners and owners in Canada to achieve target goals for hotel revenue and RGI
• Ensure successful ramp-up of designated new hotels through pre-opening revenue management support and transition to Revenue Services. Provide necessary support to ensure New Hotel Openings under Revenue Services achieve Brand RGI targets.
• Engage in renovating hotels within the region and ensure a successful post-renovation ramp-up.
• Manage revenue stream from Revenue Services agreements and balance expenses within the portfolio
• Be an active advocate for Revenue Services in Canada and support the growth of agreements signed with services in Canada.
• Ensure necessary staffing levels are maintained in line with Services demand and appropriately grow the Revenue Services team within the region.
• Lead with strong regional advocacy, project management and alignment with Global RM
• facilitate upskilling of the Revenue Services team to increase system competency & advocacy
• Implement best practices and routines for optimum use, Re-engage hotels with education, promotion and advocacy
• Provide ongoing training and development of the Revenue Services team in Canada.
• Aid in developing and executing regional programs to support portfolio performance across Canada.
• Partner with global revenue management and distribution to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements and revenue management services effectiveness.

What we need from you

• Bachelor's or Master’s Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience preferred.
• 8+ years progressive experience in hotel management, revenue management, Commercial Strategy or consulting. 3 years of experience in managing a Revenue management portfolio of key properties. Experience with managing large teams is a plus.
• Thorough understanding of hotel pricing concepts, yield management, price optimization and selling strategies required.
• Knowledge of Revenue management systems, key parameters and processes.
• Ability to communicate (both written and oral form) technical and strategic information to groups and individuals at all levels of management in a clear and concise manner
• Understanding of instructional design principles and practices
• Ability to formulate and execute strategies to drive performance
• Excellent analytical skills, project planning skills, presentation and training skills required
• Good understanding of other integrated systems, such as PMS, GDS, CRO tools, Offline Reporting, Internet, etc.
• Management – supervisory experience preferred.

Travel– 20-25% for portfolio/Hotel reviews and key meetings

Location– Remote: Candidate must reside in Canada

The salary range for this role is $82,110.00 to $107,000.00. This role is also eligible for bonus pay (as applicable).We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and other benefits to employees.