Regional Director, Cleaning Services

BGIS; Toronto; On-site; CAD 89,000 - 111,000; Full time

Job summary

BGIS is seeking a Director to lead cross-functional problem solving and process improvement to reduce costs, increase efficiency, and drive profits. This regular, full-time position interacts with executives to shape strategy and optimize operations.

The role calls for a strong track record in senior management, a disciplined approach to risk, and the ability to guide diverse teams toward measurable results in a global facility management environment.

Qualifications

• Bachelors’ degree in business or related field preferred but not required.
• Senior management experience in the applicable industry.
• Excellent interpersonal communication and problem-resolution skills; proficient with MS Office.
• Detail-oriented with strong organizational abilities.
• Ability to adapt in a changing work environment and manage stakeholders.

Responsibilities

• Oversee the efficient day-to-day operation of the organization.
• Identify and inform executive team of issues affecting stakeholders and implement risk controls.
• Ensure operations meet stakeholder expectations.
• Develop and implement an operational plan aligned with strategic direction.
• Monitor program delivery to maintain quality and mission alignment.
• Establish a safe work environment per legislation.
• Lead performance management and annual reviews.
• Coach and mentor staff; discipline when necessary.
• Identify new business opportunities and fundraising initiatives.
• Approve expenditures within delegated authority.
• Perform other responsibilities as assigned by executives.

Skills

Strategic leadership

Interpersonal skills

Problem solving

Communication

Change management

Education

Bachelor's degree in business or related field

Tools

Excel

Word

PowerPoint

Outlook

Job description

Who We Are

BGIS SCS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

Job Description

BGIS SCS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

Job Summary

The Director must be willing to participate in cross functional problem solving and process improvement efforts to understand, document, and improve current procedures focused on, lowering costs, increasing efficiency, decreasing risk, and increasing profits to continually improve all aspects of organizational performance.

Key Responsibilities

• Oversee the efficient and effective day-to-day operation of the organization
• Identify, assess and inform the Executive team of internal and external issues that affect the organization or its people (clients, staff, management etc.), property, finances, goodwill and image and implement measures to control risks or resolve the issue
• Ensure that the operation of the organization meets the expectations of its stakeholders
• Develop and implement an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization
• Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality and ensure that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Company
• Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
• Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
• Coach and mentor staff as appropriate to improve performance
• Discipline staff and sub-contractors when necessary using appropriate techniques; terminate when necessary using appropriate and legally defensible procedures
• Identify and lead new business opportunities, oversee the development of fund raising plans and write funding proposals to increase the funds of the organization
• Approve expenditures within the authority delegated by the Executive team
• Perform other responsibilities as assigned by the President or Vice President

Job Requirements

• Bachelors’ degree in business or related field is preferred but not required
• Prior Management experience in the applicable industry at a Senior Management Level
• Excellent interpersonal communication skills including negotiation, problem resolution and presentation skills as well as proficiency in MS Office products a must (Excel, Word, Outlook and PowerPoint)
• Detail-oriented with excellent organizational skills
• Analytical skills, including demonstrated skills to reconcile financial data and metrics, prepare reports, and read technical manuals are necessary
• Adaptability and willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency
• Able to speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Ability to anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
• Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Positively influence others to achieve results that are in the best interest of the organization
• Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Must pass all pre-employment screening and complete background check (criminal, prior employment)

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is occasionally required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in an office setting. The noise level in the work environment is usually moderately quiet

This is a regular, full-time position with a salary range of $88,580 - $110, 725 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!