Regional Coordinator

Pacific Coast Community Resources; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community service organization in British Columbia seeks a Regional Coordinator to support and develop quality person-centered services. This role includes overseeing staff, implementing programs, and ensuring regulatory compliance. Ideal candidates should have a relevant degree, experience in social services, and strong communication skills. The position offers a competitive salary starting at $69,000 and comprehensive health benefits.

Benefits

Competitive annual salary

Comprehensive extended health, dental, and vision coverage

Career development opportunities

Collaborative and supportive work environment

Opportunities for community involvement

Qualifications

• At least two years of experience in a related field, preferably with some supervisory or leadership experience.
• Willingness to obtain a Criminal Records Search.
• Current first-aid and CPR certification.
• Class 4 driving license (preferred but not mandatory).

Responsibilities

• Develop and implement programs for individuals.
• Train and oversee managers in all aspects of program operations.
• Support and meet the needs of individuals, family members, and advocates.
• Monitor individual programs and ensure regulatory guidelines are met.
• Manage and oversee regional occupational health and safety initiatives.

Skills

Interpersonal skills

Communication skills

Education

Associate's degree or post-secondary Certificate/Diploma in social services, health care, or related field

Job description

JOB TITLE: Regional Coordinator

The Regional Coordinator supports the development of quality person-centered services and works alongside the Regional Manager and other Managers/Coordinators. This role oversees a combination of Community Inclusion employees, Staffed Home employees, and Home Share Providers, ensuring standards are met and quality services are provided.

REPORTS TO:

Regional Manager

KEY DUTIES & RESPONSIBILITIES:

• Develop and implement programs for individuals (Home Share, Community Inclusion, Respite, etc.).
• Train and oversee managers in all aspects of program operations.
• Assist in program training, staff development, and provide support and guidance to employees/managers/contractors.
• Provide guidelines and directions regarding behavior interventions, restrictions, techniques, etc.
• Assist employees, Coordinators, and Managers with supported people’s health issues, including mental health and behavioral referrals.
• Support and meet the needs of individuals, family members, and advocates.
• Participate in developing the strategic direction for service delivery in the region.
• Monitor individual programs and ensure regulatory guidelines and standards are met.
• Maintain all personnel, payroll, and financial records as required.
• Coordinate crisis response and assist with problem-solving.
• Lead the implementation of ongoing risk management activities.
• Partner with Human Resources on recruitment needs.
• Manage and oversee regional occupational health and safety initiatives.
• Lead and/or participate in additional committees or special projects.
• Advise the Regional Manager and Human Resources Director on labour relations issues.

QUALIFICATIONS AND SKILLS:

• Associate's degree or post-secondary Certificate/Diploma in social services, health care, or a related field
• At least two years of experience in a related field, preferably with some supervisory or leadership experience
• Willingness to obtain a Criminal Records Search
• Current first-aid and CPR certification
• Class 4 driving license (preferred but not mandatory)
• Strong interpersonal and communication skills

Work Environment and Expectations:

Office Presence: This role is based in our main office.

Travel Requirements: Regular travel is required to effectively engage with our teams and community partners. This includes periodic visits to various service locations to support and interact directly with staff and stakeholders.

Flexibility: We value work-life balance and offer flexibility within our operational requirements, aiming to support the well-being of our team members.

Why join Pacific Coast Community Resources?

PCCR offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration. PCCR is steadily growing, creating dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve, and collaborating in our culture of teamwork that makes PCCR a great place to work.

What We Offer

Competitive annual salary: Starting from $69,000 (based on education and experience).

Comprehensive extended health, dental, and vision coverage, including an Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.

Career development opportunities, including leadership training, mentorship, and access to sector-specific learning and development initiatives.

A collaborative and supportive work environment that values teamwork, continuous improvement, and service excellence.

Opportunities for community involvement and impact, supporting individuals and families across staffed homes, community inclusion, and home share programs.

An inclusive workplace culture that values equity, diversity, and belonging in all that we do.

At Pacific Coast Community Resources, we believe that strong regional leadership directly enhances the quality of life for the people we support. We are committed to fostering a workplace that values integrity, learning, and collaboration across all regions of British Columbia.

We welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities, and others with intersectional identities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.