Overview
Leaf Home delivers end-to-end home improvement experiences, turning complex projects and to-dos into achievements. We are trusted by homeowners across the US and Canada as a direct-to-consumer, full-service provider of branded home services and products. Our products, including the LeafFilter gutter protection system, have earned recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other platforms. We operate with a network of 250 regional offices and field support offices in New York and Hudson, Ohio, and are recognized for growth and as a top employer. The benefits of working at Leaf Home include a range of compensation and development opportunities.
Leaf Home is committed to diversity and inclusion and is an equal opportunity employer.
Position Summary
Responsible for assisting with daily LeafFilter installation as directed by the Field Installation Lead. Complete successful onsite customer installations, including product sizing adjustments and customizations using provided equipment in varying field conditions.
Essential Duties and Responsibilities
- Travel in assigned territory to complete gutter protection installations at customer locations.
- Ensure jobs are installed daily to improve location attainment and effectiveness.
- Assist Installation Field Lead as directed in completing gutter protection installations.
- Provide quality installation services by following established installation training processes.
- Provide excellent customer service experience while on job site.
- Follow established job site safety rules, PPE policies, OSHA guidelines, and company safety policies and procedures.
- Solve onsite installation challenges through product measuring, adjustments, and customizations, including use of basic hand tools and battery-operated tools.
- Must be comfortable ascending and descending ladders of varying heights to perform services.
- Must hold active and valid driver’s license and be able to operate a box truck or sprinter van safely.
- Performs other duties as assigned by supervisor.
Experience and Minimum Qualifications
- High School Diploma or equivalent.
- 1 year of successful experience in home construction, remodeling, and/or gutter installation.
- Demonstrate superior quality and attention to detail in all facets of the installation process.
- Must be comfortable ascending and descending ladders of varying heights to perform services.
- May be required to operate company vehicle (box truck or sprinter van) or provide own vehicle (reliable truck or van capable of carrying ladders) for use in performing job duties.
- May be required to operate company provided equipment and tools or provide own tools for use in performing job duties.
- Ability to juggle various work activities and shift attention from one task to another to meet the demands of different stakeholders without dropping the ball.
- Ability to thrive in a fast-paced, high-energy, team-oriented environment with a “roll up your sleeves” mentality.
- Apply active listening skills with the ability to comprehend information and respond thoughtfully.
- Detail-oriented with focus on efficient and effective completion of tasks.
- Excellent verbal and written communication skills for interacting with internal and external parties.
- Ability to reason, scrutinize, evaluate arguments, and solve complex problems; engage in reflection.
- Provide timely, empathetic help through in-person, phone, email, and social media while keeping customer needs at the forefront.
- Ability to communicate effectively and foster positive working relationships across all levels of the organization.
- Self-driven and responsible for achieving business goals, policies, and personal actions and decisions.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project and/or Access).
- Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Preferred Knowledge, Skills, Abilities, or Certifications
- Prior experience in gutter and/or gutter protection system installation, repair, or inspection is a plus.
Travel Requirements
Occasional overnight travel required.
Overtime / Additional Hours Requirements
May be requested to work overtime on evenings and weekends depending on business need.
Physical Requirements
Field Office / Manufacturing / Construction Environment
Performs work outside in varying temperatures and climates. Medium work requiring exertion up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or physical or mental disability (except where the disability prevents the individual from performing essential functions and cannot be reasonably accommodated in full compliance with the law).
Employment Type
Hourly
Experience
0- years
Vacancy
1