Refurb and Returns Technician

Dyson; Brampton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading technology company in Brampton, Canada is looking for a dynamic Warehouse Associate to handle stock movement and processing tasks. Responsibilities include assessing units, using SAP for orders, and performing various maintenance tasks. The ideal candidate will possess warehouse experience, strong organizational skills, and the ability to lift up to 50 pounds. Join a collaborative team committed to excellence and innovation while enjoying a range of benefits including matching RSP contributions and competitive paid time off.

Benefits

Dyson Matching RSP contributions

Company Paid Life Insurance

Generous Paid Time Off

Employee Assistance Program

Qualifications

• 1-2 years of warehouse experience and refurbishment/repair experience is a plus.
• Excellent organizational skills and attention to detail.
• Must be able to walk and stand for 8 hours a day.

Responsibilities

• Movement of stock throughout the warehouse.
• Conduct assessments based on company guidelines.
• Process return/exchange orders in SAP.

Skills

Warehouse experience

Interpersonal skills

Organizational skills

Ability to lift 50 pounds

Problem-solving mindset

Tools

SAP

Heat Guns

Small hand-held tools

Job description

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About the Role

Duties will vary, depending on the task, the below are a selection of examples and are not an exclusive list of tasks to be performed.

• Movement of stock at a pallet or individual level throughout the warehouse, from/to storage, on/off the refurbishment/repair lines.

• Removal/replacement/tracking/recording of serial numbers

• Visual and Functional unit assessments based on Dyson Guidelines

• Cleaning of units and parts, including but not limited to machine and hand washing, polishing, drying, heat treatment

• Disassembly/reassembly of units, removal/replacement of parts

• Maintain/complete tracking for returned/refurbished/repair units systematically or through printed reports as necessary

• Functional testing, including but not limited to air flow measurement, electrical testing, assembly

• Conduct Secondary functional operational test to ensure no unit faults.

• Break down, separate, and palletize inbound return units

• Prepare and upload files to SAP.

• Process consumer and retail return/exchange orders in SAP.

• Respond to requests via phone and email for return authorizations.

• Use a problem-solving mindset to explore areas for new and improved processes.

• Any other duties which may be assigned from time to time.

About You

A dynamic, enthusiastic and collaborative professional with –

• 1-2 years Receiving /Warehouse experience, prior experience of refurbishment/repair a plus

• Good interpersonal and communication skills

• Excellent organizational skills and attention to detail.

• Willingness to learn and join in an active, high energy and high performing team

• Must be able to safely lift and carry items weighing up to 50 pounds

• Dexterity/Ability to utilize writing utensils (pen/pencil), calculators, Heat Guns, small hand-held tools, Screwdrivers, and other mechanical/electrical production equipment without assistance.

• Able to walk and stand for 8 hours a day

Dyson Canada is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

• Dyson Matching RSP contributions

• Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)

• Short-Term and Long-Term Disability

• Employee Referral Program

• Generous Dyson Product Discounts

Lifestyle benefits

• Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time

• Generous Maternity Leave Program

• Employee Assistance Program

D yson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.