Refinery Consulting Engagement Manager - Gasoline Blending & Energy Intensity (NA)

Trindent Consulting; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Trindent Consulting is seeking an Engagement Manager to lead refinery-focused client engagements across North America. The role emphasizes project delivery, risk management, and maintaining strong client relationships while traveling up to 80% of the time.

You will leverage deep refinery operations knowledge and Lean Six Sigma to drive improvements, mentor teams, and pursue additional opportunities with clients. MBA or chemical/petroleum engineering background required.

Qualifications

• MBA or equivalent degree, or a bachelor’s degree in Chemical/Petroleum Engineering with relevant Oil & Gas refinery experience.
• Minimum 5 years of refinery operations management experience.
• 5+ years of downstream experience managing workstreams within multiple services: Gasoline Blending, Energy Intensity, Hydrocarbon Loss Control, Value Chain Optimization.
• Lean Six Sigma Black Belt certification preferred.
• Demonstrated experience in continuous process improvement and delivering results.
• Strong written and verbal communication with the ability to engage executives and site staff.

Responsibilities

• Develop and review project proposals, staffing plans, and risk mitigation strategies.
• Coordinate with project leadership to outline work plans and assign responsibilities.
• Deliver project status reports to management, clients, and stakeholders.
• Establish and maintain effective client engagement and project governance.
• Manage conflicts and ensure timely resolution to protect project delivery.
• Monitor milestones and outcomes to ensure on-time, on-budget results; mentor operations professionals.
• Contribute to internal improvement initiatives and ensure policy compliance.

Skills

Refinery operations management

Downstream project management

Project management processes

Lean Six Sigma Black Belt

Continuous process improvement

Communication skills

Adaptability

Education

MBA or equivalent

BEng in Chemical/Petroleum Engineering

Tools

MS Excel

MS PowerPoint

Job description

About Trindent

Trindent Consulting is a global management consulting firm that specializes in technical augmentation in the energy sector, specifically downstream oil & gas and large energy users. We are a profit improvement firm, first and foremost.

Trindent Consulting is a global management consulting firm that specializes in technical augmentation in the energy sector, specifically downstream oil & gas and large energy users. We are a profit improvement firm, first and foremost. We've helped over 100 clients achieve significant financial benefits that yield between 500–1500% return-on-investment within the 1st year – and we've done that without capital investments or software changes of any kind. Established in 2008, Trindent Consulting has quickly garnered a reputation as a firm that Makes It Happen. We are ranked as one of Canada’s Fastest-Growing Companies by Canadian Business and GROWTH 500 for 7 years in a row and named one of the Fastest-Growing Consulting Firms by Consulting Magazine in 2015 through 2020. Trindent Consulting specializes in process engineering & optimization. Without capital investment we create actionable ways to sustainably increase refinery margins by 2–3%. Refineries are extraordinarily complex businesses. Trindent specializes in several ultra-high value niches within refineries where tens of millions of dollars in performance improvement may be captured in the short-term. Underpinned by data analytics, industry know-how, and technical experience; Trindent has implemented improvement engagements in over 40 refineries globally.

BUSINESS EXPANSION

Our practice is expanding. As part of this growth, we are building a strong pipeline of experienced refinery professionals to support client engagements across North America. While opportunities will depend on client demand, we are actively engaging with qualified engineers who can contribute within one of Trindent’s four core downstream services. We are gearing up for 20–25% growth and we hope you will join us on this journey! This is a highly client-facing role based around project delivery. Consultants must be available to travel approximately 80% of the time, typically Monday to Friday, to client sites across Canada and the US.

THE OPPORTUNITY

The Engagement Manager is responsible for ensuring the consistent application of project management discipline and practices from initiation through project completion and close-out. The Engagement Manager manages assigned Oil & Gas Refinery projects typically ranging from $750K-$3MM and is responsible for the successful delivery of all tactical and strategic aspects of a project. The Engagement Manager is also responsible for identifying, pursuing, and securing additional opportunities which enhance our customers' experience.

Key Responsibilities

• Develop and review project proposals and plans to determine timeframe, staffing requirements and resource allocation, project structure and implementation strategies and collaborate with Project Leadership to identify and mitigate project risks
• Confer with project staff to outline work plans and to assign responsibilities and workstream scope and actively review status reports and modify schedules or plans as necessary
• Deliver project status reports to management, clients and/or other necessary stakeholders
• Establish and maintain effective client engagement with client project team
• Effectively manage conflicts and ensure timely resolution of issues that could affect project success
• Actively monitor the delivery of project milestones and sustainable results to ensure that results are delivered on-time, in full and within budget
• Participate in delivery of training programs and act as a mentor and coach for Operations professionals by providing performance feedback and support of their development plans
• Participate in or lead internal improvement initiatives as required and ensure team compliance to all internal policies and procedures

KEY SKILLS & EXPERIENCE

• 5+ years of refinery operations management experience, with excellent technical skills.
• 5+ years of downstream experience successfully managing workstreams within one or more of the four services: Gasoline Blending, Energy Intensity, Hydrocarbon Loss Control, Value Chain Optimization.
• 5+ years of experience with project management processes and methodologies.
• Lean Six Sigma 'Black Belt' certified preferred.
• Demonstrable experience in continuous process improvement.
• Advanced proficiency in and knowledge of MS Office Suite, particularly Excel and PowerPoint (an Excel test is a standard part of our assessment process).
• Excellent written and verbal communication skills as well as interpersonal and relationship building skills.
• Ability to remain flexible and to successfully adapt to a variety of working environments, and be able to engage and motivate individuals within all levels of an organization.

Qualifications

An MBA or equivalent postgraduate degree, or a bachelor’s degree (Chemical Engineering, Petroleum Engineering) and relevant experience in Oil & Gas Refinery.

WORK LOCATION & FLEXIBILITY

Client-facing consulting role supporting engagements across North America. Approximately 80% travel is required, typically Monday to Friday, according to project and client needs. Candidates must be able to travel regularly and work onsite at refinery and client locations throughout Canada and the US.

What You Will Gain

Work on complex, high-value refinery improvement projects within one or more of Trindent’s four core services. Join a fast-growing, dynamic consulting environment with structured opportunities to build subject-matter expertise. Gain exposure to diverse refinery clients, operating challenges and project teams. We measure our success by our clients' results. Join us and Make It Happen!