Recreation & Integrated Health Coordinator

Homewood Health Centre; Guelph; On-site; CAD 42,000 - 54,000; Full time

Job summary

Homewood Health Centre in Ontario is seeking a Recreation & Integrated Health Coordinator to join our collaborative, interdisciplinary team dedicated to supporting the recovery and well‑being of our patients.

In this dynamic role, you will help deliver seamless recreation and integrated health services by coordinating clinic operations, providing administrative support, supervising patients, and facilitating select recreation programs.

Qualifications

• Diploma or post-secondary education in a related field.
• Minimum two years of related experience in recreation, fitness, health services, or administrative support.
• Certification in Personal Training or Group Fitness is preferred.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Supervise patients using recreation facilities, ensuring safe use.
• Coordinate scheduling for Chronic Pain Service and Integrated Health providers.
• Facilitate orientation groups and recreation opportunities.
• Provide general fitness guidance and support to patients.
• Maintain scheduling systems, records, and billing processes as needed.
• Communicate with patients, families, clinicians, and external partners.

Skills

Interpersonal skills

Customer service

Organization skills

Communication skills

Microsoft Office

Scheduling software (Jane)

Privacy knowledge (PHIPA)

Education

Diploma or post-secondary education in Office Administration / Recreation & Leisure Services / Fitness and Health Promotion or related field

2+ years experience in recreation, fitness, health services, or admin support

Tools

Microsoft Word

Excel

Outlook

Jane scheduling software

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Recreation & Integrated Health Coordinator, you will be an integral member of a collaborative, interdisciplinary team dedicated to supporting the recovery and well‑being of our patients. In this dynamic role, you will help deliver seamless recreation and integrated health services by coordinating clinic operations, providing administrative support, supervising patients, and facilitating select recreation programs.

Hours: Two weeks 7 am - 2:30 pm and then Two weeks 1:30 pm - 9:00 pm

If you are a highly organized professional who thrives in a fast‑paced environment, enjoys building meaningful connections with people, and is passionate about health, wellness, and active living, we'd love to hear from you. This is an opportunity to make a meaningful impact every day while contributing to innovative, patient‑centred care within a supportive team.

What You’ll Be Doing

• Supervise patients using recreation and fitness equipment and facilities, ensuring safe and appropriate use
• Facilitate orientation groups and other recreation & fitness opportunities
• Provide general fitness guidance and support to help patients achieve their health and wellness goals
• Foster a welcoming, inclusive, and recovery‑oriented environment
• Coordinate scheduling for Chronic Pain Service and Integrated Health providers, including managing bookings, cancellations, and waitlists
• Communicate with patients, families, clinicians, and external stakeholders by phone, email, and in person
• Maintain accurate records, scheduling systems, referral workflows, and communication logs
• Process billing, invoices, payments, and extended health claims through applicable platforms
• Support intake processes, program registration, and measurement‑based care data entry
• Monitor recreation and fitness spaces to ensure cleanliness, organization, and safety
• Report and escalation equipment concerns, maintain inventory, and support facility upkeep

What We’re Looking For

• Diploma or post‑secondary education in Office Administration, Recreation and Leisure Services, Fitness and Health Promotion, Sport Management, or a related field
• Minimum two (2) years of related experience in recreation, fitness, health services, or administrative support environments
• Personal Training or Group Fitness Instruction certification preferred
• Strong interpersonal and customer service skills with a patient‑centred approach
• Excellent written and verbal communication skills
• Demonstrated organizational, time management, and multitasking abilities
• Knowledge of fitness equipment use and basic fitness instruction
• Ability to facilitate group activities and work effectively with diverse client populations
• Strong problem‑solving skills, sound judgment, and attention to detail
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Experience with scheduling or practice management software (such as Jane) is an asset
• Knowledge of billing processes and extended health claim submissions is an asset
• Understanding of privacy legislation, confidentiality requirements, and PHIPA
• Ability to work independently and collaboratively within a multidisciplinary team
• Commitment to organizational values, health and safety standards, and continuous improvement

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence‑based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity‑seeking groups including women, racialised and Indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.