Recovery Relief Worker - Fixed-Term

Theseed; Calgary; Hybrid; CAD 42,000 - 60,000; Part time

Benefits offered by this job

Health spending account

EFAP

Job summary

The Mustard Seed in Calgary, AB is seeking a Recovery Relief Worker to support individuals facing homelessness. This role focuses on helping clients develop independent living skills, including financial literacy, employment support, and connection to community-based supports.

As a Fixed-Term Relief position, you will report to the Recovery Supervisor, work on a client caseload, and contribute to wellness checks, advocacy, and collaboration with Mustard Seed services to provide wrap-around

Qualifications

• Diploma or undergraduate degree in a related field.
• Minimum of 1 year of experience working with marginalized individuals.
• Strong communication skills and the ability to work effectively within a cross-functional team.
• Ability to interact with a variety of individuals in a professional and empathetic manner.
• Strong administrative and computer skills.
• Proficient in conflict resolution and the ability to effectively manage residents in crisis situations.
• A passion for being part of the movement to end homelessness in Alberta.

Responsibilities

• Connect with clients on an ongoing basis to assist in securing permanent, long-term housing.
• Advocate on behalf of clients with landlords.
• Build rapport with clients to support the achievement of goals identified in their goal plans.
• Ensure that clients' daily needs are met by maintaining ongoing communication.
• Provide an open and welcoming environment for clients to share their housing concerns and address their needs.
• Assist clients in building skills for daily living through ongoing support and guidance.
• Support the working relationship between the client and their support network.
• Maintain clear lines of communication with external organizations serving the client.
• Collaborate with internal Mustard Seed services to provide comprehensive wrap-around supports for the client.
• Manage a client case load as assigned by the Recovery Supervisor.
• Conduct wellness checks every 24 hours or as required, and provide first aid as needed.
• Advocate on behalf of clients and ensure their needs are met.
• Document client interactions, referrals, progress, and any changes in behavior.
• Complete incident reports and daily logs in a timely manner.
• Welcome and support volunteers and students.
• Conduct security rounds.
• Bring forward identified client risks or issues to the supervisor and colleagues to develop an action plan.
• Support Property Management, Advocates, and Clinicians as needed.
• Host events and groups, engaging in intentional interactions with clients to build rapport and foster community.
• Contribute to the development and implementation of new groups as assigned.
• Provide support to the Recovery Supervisor as needed.
• Perform other duties as assigned.

Skills

Communication

Empathy

Teamwork

Education

Diploma or undergraduate degree in a related field

Job description

In this role, you will have the opportunity to work with a dedicated team committed to providing support and care to individuals facing homelessness. If you are passionate about making a difference in the lives of vulnerable individuals and have the necessary skills and qualifications, we encourage you to apply.

The Recovery Relief Worker will have an emphasis on skill development for independent living in areas such as financial literacy, employment, and connection to long-term/post-program community-based supports such as mental and physical health, social and recreational programs, cultural supports, and others.

Position Type: Fixed-Term Relief
Contract End: March 31, 2026
Schedule: As Needed
Reporting to: Recovery Supervisor
Location: Calgary, AB

MAJOR DUTIES AND RESPONSIBILITIES

• Connect with clients on an ongoing basis to assist in securing permanent, long-term housing.
• Advocate on behalf of clients with landlords.
• Build rapport with clients to support the achievement of goals identified in their goal plans.
• Ensure that clients' daily needs are met by maintaining ongoing communication.
• Provide an open and welcoming environment for clients to share their housing concerns and address their needs.
• Assist clients in building skills for daily living through ongoing support and guidance.
• Support the working relationship between the client and their support network.
• Maintain clear lines of communication with external organizations serving the client.
• Collaborate with internal Mustard Seed services to provide comprehensive wrap-around supports for the client.
• Manage a client case load as assigned by the Recovery Supervisor.
• Conduct wellness checks every 24 hours or as required, and provide first aid as needed.
• Advocate on behalf of clients and ensure their needs are met.
• Document client interactions, referrals, progress, and any changes in behavior.
• Complete incident reports and daily logs in a timely manner.
• Welcome and support volunteers and students.
• Conduct security rounds.
• Bring forward identified client risks or issues to the supervisor and colleagues to develop an action plan.
• Support Property Management, Advocates, and Clinicians as needed.
• Host events and groups, engaging in intentional interactions with clients to build rapport and foster community.
• Contribute to the development and implementation of new groups as assigned.
• Provide support to the Recovery Supervisor as needed.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILL S

• Diploma or undergraduate degree in a related field.
• Minimum of 1 year of experience working with marginalized individuals.
• Strong communication skills and the ability to work effectively within a cross-functional team.
• Ability to interact with a variety of individuals in a professional and empathetic manner.
• Strong administrative and computer skills.
• Proficient in conflict resolution and the ability to effectively manage residents in crisis situations.
• A passion for being part of the movement to end homelessness in Alberta.

WORKING CONDITIONS

• As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
• This role requires lifting, standing, and walking as part of the job responsibilities.
• Moderate physical effort is required to successfully accomplish the essential job functions.
• Moderate to high mental effort is required to successfully accomplish the essential job functions, including providing information, resolving discrepancies, and responding to highly intense situations.
• Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
• Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

COMPENSATION AND BENEFITS

• Fixed-term employees have access to a $200 health spending account.
• All Mustard Seed employees have access to the Employee and Family Assistance Program (EFAP), which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.