Recovery Program Advisor

The Salvation Army; Maple Ridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community service organization in Metro Vancouver is seeking a Life Skills Program Coordinator responsible for delivering programs, maintaining documentation, and engaging with community resources. The position requires a diploma in social services, strong communication skills, and a valid driver’s license. This full-time role offers a salary range of $22.92 to $28.64 per hour with benefits after probation.

Qualifications

• Completed a Diploma in social services or a related field, or equivalent experience.
• Valid Class 5 BC Driver's License.
• Ability and willingness to undergo applicable background checks.

Responsibilities

• Assist in coordinating and delivering programs for participants.
• Design, implement, and evaluate daily activities and life skills sessions.
• Collaborate with mental health and addictions teams.
• Maintain accurate documentation in case management system.
• Conduct community involvement and resource building.

Skills

Conflict resolution

Non-violent intervention

Communication skills

Education

Diploma in social services or related field

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith‑ and values‑based organization, we hire and serve people of all backgrounds and walks of life ‑ there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

The Life Skills Program Coordinator is responsible for the following range of job duties characteristics, or typical of the job class:

• Assist the designated Supervisor in coordinating and delivering programs for participants.
• Design, implement, and evaluate daily activities and life skills sessions, both in‑house and in the community, including accompanying clients to events and activities.
• Facilitate courses and programs related to employment training, spiritual development, fine arts, and other relevant topics.
• Collaborate with mental health and addictions teams.
• Maintain accurate documentation in the case management system, including case notes and activity reports related to activities and life skills development.
• Provide regular updates on program outcomes and resident progress to Management.
• Coordinate resident appointments related to life skills development, community referrals, and accompany residents as needed.
• Build relationships with community resources and encourage local involvement in programs.
• Seek community donations and in‑kind support to enhance programming.
• Participate in the recruitment, orientation, training, scheduling, and evaluation of volunteers and practicum students for activities and life skills programs.
• Oversee the upkeep of resources, facility library, and message boards.
• Assist in organizing and attending resident meetings and incorporate resident feedback into program improvements.
• Represent the organization at promotional and networking events in the community.
• Ensure safety standards are maintained, and residential safety practices are followed in compliance with health and safety regulations.
• Contribute to the overall security, safety, and maintenance of the facility and grounds.
• Provide monthly statistical and evaluative reports to management.
• Be flexible and provide backup support in other program areas as needed.
• Perform other duties as assigned.
• Responsible for overseeing the receipt, sorting, and display of donated items.
• Oversee the efficient operation of the community storefront by training and assisting individuals, ensuring a welcoming and organized environment. NOTE: Not all incumbents perform all the duties described above but perform a similar range of duties.

Qualifications

• Completed a Diploma in social services or a related field, or equivalent experience.
• Valid Class 5 BC Driver's License.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

NOTE: An alternative level of education and experience may be acceptable.

Work Environment

The following work environment conditions apply to the position of Life Skills Coordinator:

• The work environment is typically in an office in generally agreeable conditions but may involve work‑related stress and dealing with angry and abusive people including verbal abuse.
• The performance of the job requires moderate amount of computer work, frontline service delivery, while occasionally attending training workshops, etc., and lifting/moving equipment of no more than 20 pounds.
• May have little to no travel required.
• Input to and/or participates in preparing budgets with respect to the departmental budget.
• Responsible for his/her own time and is responsible as a group/work leader by providing direction and checking results but generally works along with those supervised.

Risk of moderate injury or illness due to:

• Physical (and verbal) attacks by others (e.g. violent/aggressive client acting out verbally or physically).
• Exposure to infectious diseases.
• Exposure to toxic chemicals and sharp objects.
• Tendency to become too personally and emotionally involved in client’s issues.
• Extreme expectations of clients/families.

Precautionary measures (in addition to health and safety rules):

• Universal Precautions.
• Foodsafe training.
• Non‑violent crisis intervention training.
• Current Certification in First Aid/CPR.
• Self‑Care/Debriefing.

Terms & Conditions

The Life Skills Program Coordinator reports directly to the Director. This is a full‑time permanent position based on 40 hours per week subject to a three‑month probationary period, annual review and evaluation. Flexibility in hours is expected & work may, at times, involve evenings and or weekends. Standard benefits will apply upon successful completion of probationary period.

Salary Grade: 11

The Life Skills Coordinator position maintains professional relationships with clients that may be potentially aggressive and have problems with behaviour management. Excellent skills in conflict resolution and non‑violent intervention are an ongoing expectation of this position.

Compensation

The target hiring range for this position is $22.92 to $28.64 with a maximum of $34.37. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.