Recovery Operations Specialist – Client Solutions

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A financial institution in Toronto is looking for a Client Account Management Recovery Support Officer. This position is critical for handling operational losses, managing receivables, and protecting against fraud. The successful candidate will work closely with various client groups and make informed decisions to enhance efficiency. Skills such as strong problem-solving abilities and a focus on client satisfaction are essential. Join a team that values trust and collaboration while enjoying various benefits and a supportive work environment.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Wellbeing support

Qualifications

• You're passionate about people and ensure client satisfaction.
• You identify and recommend improvements to operations.
• You embrace change and evolve your work approach.
• You collaborate effectively with clients and team members.
• You make decisions ensuring all requests have necessary approvals.
• You uphold values like trust, teamwork, and accountability.

Responsibilities

• Manage loan and operational losses for growth.
• Support client groups with sound business decisions.
• Serve as point of contact for various recovery operations.

Skills

Client Focused

Problem Solving

Adaptable and Flexible

Data Entry

Financial Products

Group Problem Solving

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Retail Banking

Job description

A financial institution in Toronto is looking for a Client Account Management Recovery Support Officer. This position is critical for handling operational losses, managing receivables, and protecting against fraud. The successful candidate will work closely with various client groups and make informed decisions to enhance efficiency. Skills such as strong problem-solving abilities and a focus on client satisfaction are essential. Join a team that values trust and collaboration while enjoying various benefits and a supportive work environment.