Recovery Advocate

Lookout Housing and Health; North Vancouver; On-site; CAD 41,000 - 43,000; Part time

Job summary

Lookout Housing and Health Society in North Vancouver, BC, is looking for a Recovery Advocate (Program Resource Worker) to support guests at North Shore Junction. You will assist with intake, referrals, daily living activities, and navigate housing, health, and harm‑reduction resources in a respectful, safe environment.

The role requires a Grade 12 + 2 years related experience, CPI/First Aid training, and strong communication and documentation skills.

Qualifications

• Related certificate or Grade 12 education plus two years of related experience.
• Familiarity with community resources (addiction, mental health, harm reduction).
• Current Occupational First Aid Level 1 certificate; CPI training is an asset.

Responsibilities

• Assists guests with housing, meals, health, treatment and resource referrals.
• Administers medication and provides reminders according to policy.
• Supports daily living activities and personal care for guests.
• Documents interactions and maintains guest files and charts.
• Maintains a safe, clean and respectful environment for guests.

Skills

Crisis intervention

Communication

Documentation

Teamwork

Education

Grade 12 or equivalent

Two years related experience

Job description

Date

Sep 21, 2026

Location

North Vancouver, BC, CA

Company

Lookout Housing and Health Society

About Junction Recovery Community Centres

Junction is an inclusive community of diverse people with lived/living experience of substance use and recovery that offers substance use recovery services to adults 19+ in North Vancouver. We support all pathways of recovery and each person’s self-defined recovery goals; abstinence is not a requirement for participation. Services are free and include a variety of groups, activities & one-on-one supports in-person or online. As a Recovery Advocate, you will play a crucial role in helping people in recovery build connections, resiliency, and wellness through the Junction!

Employment Status

Part Time - Permanent

Location

North Shore Junction

Days and Hours of work

Tuesday through Wednesday

Shift times will be 1130 - 1930 Hours

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$29.62 - 31.40

Job Summary

The Recovery Advocate (referred internally as a Program Resource Worker, or PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout's Code of Ethics. The Program Resource Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing support that meets the mental, developmental and physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the support of the guests.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• Provides assistance to guests through methods such as identifying and sharing information on a variety of Lookout or external community/government resources including services providing: housing, meals, health, treatment, legal and financial needs. Documents guests’ activities and resources used based on guest disclosure and worker provided information.
• Participates in and oversees various client-focused social and recreational activities.
• Administer medication to clients and provides medication reminders, in accordance with established policy.
• Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting.
• Accompanies guests on outings such as appointments, shopping, and leisure activities. This may include accompanying guests to other sites for services.
• Completes and maintains related manual and computerized records and documentation by performing duties such as documenting interactions with guests, maintaining statistical data, completing individual files, medication charts and accounting forms.
• Performs a variety of cleaning duties such as toilet cleaning, bed-making as needed, general clean-up of assigned area and running errands such as laundry.
• Assists guests with self-care skills through methods such as providing support and encouragement to guests to maintain personal hygiene, housekeeping, meal planning and preparation, financial obligations and appointments.
• Participates as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergencies and supporting others through methods such as sharing knowledge and information.
• Observes guests and their environments to ensure the safety of guests and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviours, interacting with guests including observing client behaviour, investigating disturbances, dealing with client emergencies in accordance with guidelines and reporting incidents to appropriate staff or authorities. Defuses volatile situations through methods such as non-violent crisis intervention techniques. Records observations for communication to other staff.
• Assists in providing orientation to new employees or students by performing duties such as familiarizing individuals with the policies and procedures or equipment of the facility and/or work area and demonstrating work procedures. Gives tours of services offered by Lookout.
• Provides direction to guest(s), volunteer(s) and/or community placements assigned to work area by performing duties such as demonstrating tasks, monitoring work, supporting guest(s), volunteer(s) and/or community placements in completing functions and maintaining their work and attendance schedules.
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted.
• Responsible for complying with and contributing to all aspects of health and safety program.
• Performs other related duties as assigned.

Qualifications & Competence

• Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
• Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
• Must have current Occupational First Aid Level 1 Certificate
• Crisis Intervention Skills (CPI), Naloxone and Trauma Inform Practice training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• This role requires the ability to maintain a clean-shaven area where a respirator seal contacts the face and to successfully complete annual fit testing for a half-mask respirator, in alignment with WorkSafeBC and organizational safety requirements.
• Criminal Record Clearance – Vulnerable Sector required

Closing Date

Applications will be accepted until September 29, 2026 at 5:00 pm

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9. Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.