ReceptionistBranch Operations Administrator, Nesbitt Burns

Bank of Montreal; Brossard; On-site; CAD 5,090,000; Full time

Job summary

A leading financial institution in Brossard is looking for a Receptionist to provide support to branch operations. Responsibilities include greeting visitors, managing documentation, and assisting with compliance. The ideal candidate is bilingual in French and English, with 2-3 years of relevant experience and strong organizational skills. This full-time position offers a competitive salary and opportunities for career growth.

Qualifications

• Typically between 2–3 years of relevant experience.
• Fluent in French and English.
• Good verbal & written communication skills.

Responsibilities

• Greet visitors and respond to their requests.
• Manage client documentation and correspondence.
• Coordinate workflow of less-experienced staff.
• Maintain office supplies inventory.

Skills

Organizational skills

Communication skills

Analytical and problem-solving skills

Collaboration & team skills

Office Experience

Employee Evaluation

Training & Development

Human Resources

10 Key Calculator

Business Management

Education

Post-secondary degree in related field

Tools

Taleo

Workday

Job description

Application Deadline

12 / 05 / 2025

Address

2340A boulevard Lapiniere

Job Family Group

Wealth Sales & Service

Role

Receptionist Role and Branch Administrative Support at the Nesbitt Burns branch.

Responsibilities

Supports the Brossard Nesbitt Burns branch in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

• Greet visitors and employees at the reception desk and respond to their requests.


• Manages client documentation for correspondence and set‑up.


• Collaborates with internal and external stakeholders to deliver on business objectives.


• Supervises the day‑to‑day operational activities by coordinating the workflow of less‑experienced staff.


• Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms and other documentation.


• Creates, maintains and enters information into databases.


• Assists with the coordination and processing of work orders for equipment warranties, maintenance and repairs (e.g. documents tracks and communicates maintenance requests to appropriate areas for execution).


• Maintains office supplies inventory and orders.


• Schedules meetings and coordinates meeting facilities and set‑up.


• Liaises with internal and external partners to coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations.


• Identifies and escalates all irregularities and discrepancies to management.


• Performs various operational activities to meet business objectives, client needs and maintain overall service levels.


• Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation compliance processing and other related activities; ensures proper documentation and administration of decisions.


• Meets high quality service standards to maximize relationship retention and growth.


• Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy act in their best interests and ensure an effectively run function.


• Protects the bank's assets and complies with all regulatory, legal and ethical requirements.


• Completes complex & diverse tasks within given rules / limits.


• Analyzes issues and determines next steps; escalates as required.


• Broader work or accountabilities may be assigned as needed.

Qualifications

• Typically between 2–3 years of relevant experience and post‑secondary degree in related field of study desirable or an equivalent combination of education and experience.


• Basic specialized knowledge.


• Verbal & written communication skills – Good.


• Organization skills – Good.


• Collaboration & team skills – Good.


• Analytical and problem‑solving skills – Good.

You’re fluent in French and English as this role provides support to clients and team members inside and / or outside the province of Quebec.

Salary

$5,090,000

Pay Type

Salaried

Employment Type

Full‑Time

Experience

years

Vacancy

1

Key Skills

• Organizational skills


• Taleo


• Employee Evaluation


• Communication skills


• Business Management


• Office Experience


• Workers' Compensation Law


• 10 Key Calculator


• Training & Development


• Administrative Experience


• Human Resources


• Workday

Note to Recruiters

BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.

Company Culture

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers, our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From in‑depth training and coaching to manager support and network‑building opportunities we’ll help you gain valuable experience and broaden your skillset.

To find out more visit us at is committed to an inclusive equitable and accessible workplace. By learning from each other's differences we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter.