Receptionist/ TSR

Collectivfide Insurance Brokers Inc.; Clifford; On-site; CAD 30,000 - 45,000; Full time

Job summary

Collectivfide Insurance Brokers Inc. is seeking a full-time Receptionist/TSR for its Clifford location. The ideal candidate will possess excellent communication skills, be organized, and support a positive team environment. This entry-level role offers the chance for career advancement and obtaining a RIBO designation while handling client interactions and administrative tasks.

Benefits

Competitive compensation and benefits package

Paid personal time off and vacation days

Opportunity for advancement

Qualifications

• Excellent interpersonal skills and experience in a team.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with administrative and clerical procedures.

Responsibilities

• Greet clients and visitors with a positive, helpful attitude.
• Answer phones professionally and route calls.
• Process data including new business, renewals, and cancellations.

Skills

People skills

Communication skills

Service effectiveness

Time management

Microsoft Office competency

Job description

Come work for us! Miller Insurance Brokers is mid-sized brokerage operating out of seven locations Kincardine, Port Elgin, Owen Sound, Harriston, Hanover and Clifford, Ontario. We treat our employees like family. We work hard but also take time to celebrate our success.

We are currently looking for a full-time Receptionist/TSR to join our team. The ideal candidate would be an organized individual, with excellent communication skills and prepared to work in a team environment.

This is an entry level position providing an opportunity for advancement and the opportunity to acquire RIBO designation.

So, What Will You Spend Your Days Doing?

• Greet clients and visitors with a positive, helpful attitude
• Answering phones in a professional manner, and routing calls as necessary
• Expedite processing of data including, but not limited to areas such as new business, renewals, endorsements, letters, and cancellations
• Distribution of documents for the entire organization, responsibility for customer data confidentiality, and flagging information to Brokers so that they can resolve problems
• Process personal lines policy items and ensure documentation is received for clients is accurate and correct
• Bill policies automatically or manually and add them into the system – EPIC
• Receive payments from clients
• Confirm that policies have required coverages in comparison to checklists and applications
• Review policies and billing
• Compose letters for renewals/reissues/cancellations to customers
• Communicate with brokers internally

Key Qualifications

• Excellent people skills, with experience collaborating in a diverse and dynamic team
• Good communication skills
• Proven effectiveness in service
• Positive, supporting and enthusiastic team member
• Enthusiasm towards work with a passionate desire for meeting challenges
• Flexible and a self-starter, able to multi-task
  
• Personal qualities of integrity, empathy, strong work ethic, credibility and commitment
• Excellent written and communication skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Able to grasp new computer programs quickly and effectively
• Good time management skills
• Experience with administrative and clerical procedures

What We Offer

• Competitive compensation and benefits package
• Paid personal time off and vacation days
• Opportunity for advancement
• Strong partnership with our markets
• Outstanding history and commitment to our employees
• Support in pursing industry related courses

Miller Insurance is committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs.